Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • July 2, 2021 at 9:04 am #1308468
    adelinewyp

    Hello,

    I received this error message from wordpress regarding my Enfold theme. I am not a developer / programmer so not very apt at coding etc. Can moderator help please?
    —————————

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with your theme, Enfold.

    First, visit your website and check for any visible issues. Next, visit the page where the error was caught and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 5.7.2
    Current theme: Enfold Child (version 1.0)
    Current plugin: (version )
    PHP version 7.3.25

    July 3, 2021 at 7:35 am #1308565
    Rikard

    Hey adelinewyp,

    Could you try updating the theme to the latest version (4.8.3) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. Also make sure that you running PHP 7.4 or higher on the server. If that doesn’t help, then please try disabling all plugins, and activate the parent theme.

    Best regards,
    Rikard

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.