Viewing 6 posts - 1 through 6 (of 6 total)
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  • June 22, 2021 at 9:29 am #1306887
    hliscorp

    Hey guys,

    I have a problem with importing demos. If I try to import any demo except for Default Demo, I get this error:

    Download of files for demo Creative Studio Demo didn’t work!
    You might want to try reloading the page and then try again.

    Is there a way I can just upload the demo content (Creative Studio Demo) manually if that’s going to make it work?
    I’ve searched through the support forum and I checked out all the solutions that were provided, but it doesn’t seem to fix the problem. Max execution time is set to 300.

    Error

    • This topic was modified 4 years ago by hliscorp.
    June 23, 2021 at 6:11 am #1307070
    Rikard

    Hey hliscorp,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Please refer to this if you want to try to import the demo manually: https://kriesi.at/documentation/enfold/import-demos/#manual-demo-import–using-xml-files-

    Best regards,
    Rikard

    June 23, 2021 at 11:03 am #1307109
    hliscorp

    Hey,

    I’ve entered the link and the temporary admin login in the private content section so you can further investigate the problem.

    June 24, 2021 at 9:57 am #1307269
    Nikko

    Hi,

    Thanks for giving us admin access.
    The reason importing the demo is not working is because PHP ZipArchive Extension is disabled.
    You can verify this in Layerslider WP > Options > System Status > PHP ZipArchive Extension (or go to the link in private content).
    Please request assistance from your hosting provider to enable this for you.

    Best regards,
    Nikko

    July 3, 2021 at 2:44 pm #1308577
    mariagretel

    Hello, I have the same problem but in my casePHP ZipArchive Extension in enabled. Can you please help me?

    UPDATE: I don’t know what I did but I increased several PHP options and then it worked

    July 4, 2021 at 8:20 pm #1308670
    Mike

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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