Viewing 22 posts - 1 through 22 (of 22 total)
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  • June 21, 2021 at 10:04 pm #1306820
    Grahamer

    Hi Guys,

    I have several Enfold licences and all websites that have enfold installed have the following warning:
    Warning: Creating default object from empty value in /home/customer/www/webaddresshere/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/slideshow_layerslider/slideshow_layerslider.php on line 28
    This warning is visible above the primary navigation.

    Also when I try to login to any of the websites I get the following warning:

    Warning: Creating default object from empty value in /home/customer/www/webaddresshere.org/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/slideshow_layerslider/slideshow_layerslider.php on line 28

    Warning: Cannot modify header information – headers already sent by (output started at /home/customer/www/webaddresshere.org/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/slideshow_layerslider/slideshow_layerslider.php:28) in /home/customer/www/webaddresshere.org/public_html/wp-includes/pluggable.php on line 1329

    All themes and plugins are reasonably up to date however the Wordfence plugin updated yesterday and may somehow be responsible for the issue!

    Any speedy ideas or solutions would be most welcome!

    Regards,
    Andy

    • This topic was modified 3 years, 5 months ago by Grahamer.
    June 22, 2021 at 4:53 pm #1306989
    Yigit

    Hey Andy,

    Thanks for contacting us!

    You are currently using an older version of the theme which is not compatible with your WordPress version. Updating the theme would fix the issue.

    Please refer to this post – https://kriesi.at/documentation/enfold/theme-update/ and update Enfold to the latest version 4.8.3.

    Then, please generate a Personal Token by referring to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert it in Enfold theme options to receive auto updates :)

    Best regards,
    Yigit

    July 1, 2021 at 5:02 am #1308220
    Grahamer

    Hi Yigit,
    I followed the instructions in your response above and uploaded the latest version of Enfold however the problem persists :( as you can see from my company website listed privately below. The website is hosted with Siteground and I cleared the caches several times but no dice.

    I do have an enfold-child theme folder inside the themes folder but have made no changes to and enfold files whatsoever.

    I cannot generate a personal token for my website because I still cannot access the WP admin dashboard :(

    Help!!

    Cheers,
    Andy

    ps. I never got a follow-up email notifying me of your response doh!

    July 2, 2021 at 4:54 am #1308450
    Rikard

    Hi Andy,

    Your site is still running version 4.5.3, which is old. Could you try updating via FTP please? https://kriesi.at/documentation/enfold/install-enfold-theme/#ftp-install. If you need help with that, then please share FTP and admin WordPress login details in private, and verify that you have backups of the site.

    Best regards,
    Rikard

    July 9, 2021 at 4:09 am #1309325
    Grahamer

    Hi Rikard,

    I tried updating the Enfold theme through Siteground’s file manage but unfortunately I think the permissions need to be changed before the new install can begin doh.. Not sure where to begin with that! as I need to update several other websites with the new Enfold theme :( so I’m hoping the solution is not too complicated.

    I did try simply deleting the old Enfold folder and replacing it with the latest version but this resulted in blank urls – so I used a backup to restore the website and can confirm I have several backups available!

    I also tried uploading the theme through Filezilla but again the permissions I think prevented the install/overwrite of the outdated Enfold theme.

    As requested I have attached FTP credentials so you can please come to my rescue and hopefully educate me on the process so I can update all other websites.

    All the best,
    Andy

    July 11, 2021 at 4:46 am #1309519
    Rikard

    Hi Andy,

    Thanks for that. The FTP login details are working, but we would prefer to have WordPress login details as well, so that we can check that everything is working as it should. Could you post admin WordPress login details in private as well please?

    Best regards,
    Rikard

    July 11, 2021 at 5:12 pm #1309594
    Grahamer

    See website username and password below.

    However the wordpress (website.com/wp-admin) page cannot be reached to login and enter a username or password doh! When I ad the /wp-admin extension to my web address it returns 2 paragraphs of text :( so I don’t think an admin username and password can help – but we live in hope lol.

    I’m also just thinking that if I can restore a backup that enables me access the WordPress admin dashboard perhaps updating the Enfold theme through the WordPress themes menu might solve the problem! What do you think?

    Cheers,
    Andy

    July 12, 2021 at 11:40 am #1309731
    Rikard

    Hi Andy,

    Thanks for that. I’ve updated your site to the latest version, but the /wp-admin/ login page is still acting funny. You can still login with the /wp-login.php URL though. Could you try disabling all plugins, and activate the parent theme, to see if that makes any difference with the /wp-admin/ page?

    Best regards,
    Rikard

    July 13, 2021 at 1:00 am #1309865
    Grahamer

    Hi Rikard,

    I think the reason it was acting funny is because Siteground hosting includes CSS and Javascript compression and as Enfold also includes compression as standard there is a conflict. After I switched off the compression option on the Enfold theme all the CSS styling I could see was still present in the Enfold Theme options suddenly appeared :) and the site is almost a 100%.

    The only problem now is that my main navigation links include the attributes that the old theme main menu used to hide (see below for example) I’m hoping you can help me fix this problem? Do I simply change the page names to shorten the text main menu links?

    I have at least 6 other websites with the same problem to fix so do I need to give you FTP credentials and WordPress admin access or can you share with me how you were able to:
    Log in to the website?
    Updated the Enfold theme?

    I will happily generate a Envato personal token for each site as I update them starting with my own once the main menu navigation links have been amended.

    All the best,
    Andy

    • This reply was modified 3 years, 4 months ago by Grahamer.
    July 13, 2021 at 1:42 pm #1309951
    Yigit

    Hi Andy,

    Your menu was not set as Main Menu in Appearance > Menus > Menu Settings so I simply went there and set it. Could you please review your website?

    However I am sure what you mean by “show as” option. Could it be related to one of the plugins you were using?

    Best regards,
    Yigit

    July 15, 2021 at 4:42 am #1310176
    Grahamer

    Cheers Yigit,
    That is how the main menu, navigation page links, were intended to look :)

    In main menu there used to be field option to extend the slug/url for better SEO and the “show as” I think now called Navigation Label was the shortened link making it easier to fit more pages in the navigation.

    I have added a token to my website and created 7 additional tokens However I still cannot access 5 client website’s that are live and do not know how you guys (Rikard) were able to update Enfold or accessed the /wp-admin page on my website?

    I desperately need to access and update these websites that have the same issues mine did –
    – Cannot access WP-admin page or dashboard
    – Cannot update Enfold to latest version

    All the best,
    Andy

    • This reply was modified 3 years, 4 months ago by Grahamer.
    July 16, 2021 at 6:06 am #1310347
    Rikard

    Hi Andy,

    Both /wp-admin/ and /wp-login.php seems to be working on your site now. I’m not sure about the other sites you are having problems with though, could you give us WordPress and FTP login details for one of them, so that we can have a closer look please?

    Best regards,
    Rikard

    July 16, 2021 at 12:37 pm #1310396
    Go2People

    Hi there,

    We are also experiencing the layer slider warning:
    Warning: Creating default object from empty value in /home/customer/www/b2bsalesacademy.online/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/slideshow_layerslider/slideshow_layerslider.php on line 28

    The current Parent Theme (Enfold) version is 4.8.1
    The current PHP version is 7.4.16

    This should be updated enough to not show the error, right? Could you please inform me how to fix this issue?

    July 17, 2021 at 10:21 pm #1310528
    Grahamer

    Hi Rikard,

    The problem with all the other sites is exactly the same as mine – See FTP and WordPress credentials below.

    If I knew how you used the FTP and WordPress credentials to access the website and update the Enfold theme I would have a go at repairing/updating all the websites myself!

    All the best,
    Andy

    July 18, 2021 at 4:31 am #1310556
    Rikard

    Hi Andy,

    I’ve updated the new site to the latest version as well, and the warnings are gone now. Please review your site.

    If you want to give this a go yourself, then navigate to the themes folder in your WordPress installation, and create a new folder there. It can be called enfold_new for example. Then upload the new theme files to that folder, and once the upload it done, then rename the old Enfold folder to enfold_old, and the new folder to only enfold. After that it should be updated. If you run into problems, then you can simply change the folder names back to the way they were before.

    Best regards,
    Rikard

    July 18, 2021 at 4:32 am #1310557
    Rikard

    Hi Go2People,

    Could you try updating the theme to the latest version (4.8.3) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

    July 18, 2021 at 8:59 pm #1310637
    Grahamer

    Hi Rikard,

    I have followed your instructions and all other websites have been updated to latest version of the theme :)

    For anyone else reading this the theme would not update when the Enfold Theme was uploaded as a compressed .zip file and extracting/decompressed on my host server through Filezilla or the host file manager.

    It worked when I followed Rikard’s instruction using filezilla to transfer all files and folders (select all – then drag and drop into new folder) from the latest version of Enfold (on your desktop) to this ‘new empty folder’ and rename as Rikard explains 2 responses above.

    If some images, css etc. are still missing try disabling CSS and Javascript file compression located in Enfold / theme options / performance (click dropdown and disable both) The compressions settings are turned on by default when you update to the newest version of Enfold.

    Thanks again lads :)

    All the Best,
    Andy

    July 20, 2021 at 4:25 am #1310802
    Rikard

    Hi Andy,

    Great, I’m glad that you got all your sites updated, and thanks for sharing your method :-)

    Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    July 30, 2021 at 6:49 pm #1313504
    egrider1
    This reply has been marked as private.
    August 2, 2021 at 6:14 am #1313816
    Rikard

    Hi egrider1,

    I see that you are running an old version of the theme, so it needs to be updated: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If you need help with updating, then please open a new thread and include WordPress admin, and FTP login details in private. Also please verify that you have backups of the site.

    Best regards,
    Rikard

    August 5, 2021 at 5:34 pm #1314698
    Grahamer

    Hi Rikard,

    Feel free to close it!

    Thanks again :)
    Andy

    August 7, 2021 at 12:27 pm #1315016
    Rikard

    Hi Andy,

    Thanks for letting us know, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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