Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • May 26, 2021 at 5:15 pm #1302441
    Stuart Morton
    Guest

    Good afternoon
    We have a an issue with one of the websites that we currently manage using version 3.8 of Enfold theme where by our current hosting provider are due to update the PHP on the system to 7.4. We have attempted to make this change but it keeps breaking the site following the update. Can you confirm the version of PHP the site is suitable to be used on? Also if we were to purchase the current Theme version what problems would we be likely to encounter?

    May 26, 2021 at 5:35 pm #1302445
    Yigit

    Hi Stuart,

    Thanks for contacting us!

    Enfold version you are currently using is a very old one and I believe it would support PHP version up to 5.6. The latest version of Enfold is compatible with PHP versions up to 8.0 and WordPress 5.7.2.

    If you have not modified any theme files on parent theme, you would not have any issues when updating the theme. To be on the safe side, you could create a testing installation and update the theme there firstly to see if anything breaks.

    I hope that helps!
    Let us know if you have any other questions and enjoy the rest of your day!

    Regards,
    Yigit

    May 26, 2021 at 5:42 pm #1302446
    Stuart Morton
    Guest
    This reply has been marked as private.
    May 26, 2021 at 5:50 pm #1302447
    Yigit

    Hi Stuart,

    Yes, that is where you can purchase an Enfold license :)

    Yes, if you are using WordPress 5.5 or higher, you can simply upload the theme and it would overwrite old theme files.
    If you are using an older version of WordPress, you can install this plugin – https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/ and then upload the theme. Older WordPress versions would not allow you to update the theme without this plugin.

    Envato has updated their API and replaced API keys with Personal Tokens. We have implemented those changes in Enfold 4.5 so any version older than requires a manual update first.
    After updating the theme, you can refer to this post – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token and insert a Personal Token in Enfold theme options to receive auto updates in WordPress dashboard and update the theme with a few clicks.

    Regards,
    Yigit

    June 2, 2021 at 5:23 pm #1303645
    Stuart Morton
    Guest

    We will be placing an order for the Theme and would test the theme on a test site. Once we have completed the tests we will then need to place it on to the live site. How will we go about ensuring the licence is transferred?

    June 2, 2021 at 5:29 pm #1303646
    Yigit

    Hey,

    Thanks for contacting us!

    You can simply register the theme after moving to live site :)

    Regards,
    Yigit

    June 2, 2021 at 5:31 pm #1303647
    Stuart Morton
    Guest

    So when testing don’t register it but when we go to the live site we then register it?

    June 3, 2021 at 11:57 am #1303746
    Yigit

    Hi Stuart,

    Yes, exactly :)

    Best regards,
    Yigit

    June 9, 2021 at 12:25 pm #1304855
    Stuart Morton
    Guest
    This reply has been marked as private.
    June 10, 2021 at 11:57 am #1305055
    Yigit

    Hi Stuart,

    Please see – https://kriesi.at/documentation/enfold/contact-form/#contact-form-going-to-spam-

    If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new threads under Enfold sub forum :)

    Best regards,
    Yigit

  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 10 total)
  • You must be logged in to reply to this topic.