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AuthorPosts
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March 26, 2021 at 11:48 am #1290521
Hi,
I’ve created a menu, which appears in the header (as a burger menu) and in the socket.
The menu item “CV” in the socket opens the correct link the one in the header menu not (opens the link from the menu item “GALLERY”).Please help!
Thanks a lot,
Damos
PS: Please, find below a temporary login (one week valid)March 28, 2021 at 1:37 pm #1290874Hey Damos666,
Please share the htpass too, we cannot log in without it.
Best regards,
VictoriaMay 8, 2021 at 9:17 pm #1299128Hi Victoria, sorry for not replying. I’ve been busy with another critical project.
I’ve created a regular administrator user. Login credentials below.Would you be so kind as to look at another issue?
For whatever reason, there is a gap between the Fullscreen slider and the adjacent color section. What am I doing wrong?Thanks,
DamosMay 11, 2021 at 4:55 am #1299518Hi Damos,
Thanks for the update. There is a htaccess prompt before the WordPress login page, could you share those details with us as well please?
Also, did you solve the link problem already?
Best regards,
RikardMay 11, 2021 at 6:59 am #1299576Hi Rikard,
regarding the htaccess prompt do you mean the URL below? If not, please advise.No, the burger menu item still opens the wrong page. Interestingly enough, when you hoover above the item it shows the correct page URL http://www.nikolettasoumelidis.com/?page_id=496?iframe=true. However, when you click it it opens http://www.nikolettasoumelidis.com/?page_id=611?iframe=true.
Thanks,
DamosMay 12, 2021 at 6:20 am #1299830Hi,
Thanks for the update. Please see screenshot in private, that is what we need details for as well, in order to access your site.
Best regards,
RikardMay 13, 2021 at 7:10 am #1300034But wasn’t this what I sent you in my previous reply in the private data section, no?
Again, in this reply’s private data.Thanks!
May 14, 2021 at 6:04 am #1300249Hi,
No, that is the WordPress login page. We can’t access that without the details for the login prompt in the screenshot I sent.
Best regards,
RikardMay 14, 2021 at 7:51 am #1300256Good morning, Rikard.
Please, excuse my ignorance. You’d need to help me further. Could you tell me exactly, how I obtain the information you’ve requested?
Thanks a lot,
DamosMay 16, 2021 at 9:22 am #1300522Hi Damos,
I’m not sure to be honest with, but maybe they are available in your hosting management system? If not, then please try reaching out to the support of your hosting provider, to see if they can give you the login details.
Best regards,
RikardMay 16, 2021 at 9:32 am #1300526Well, if you are not sure, I’m even fewer :).
What I don’t understand is, I’ve provided complete admin account credentials so you have full access to the site (again in the Private Content part below). What else is required to check up on the issues?
Thanks,
DamosMay 17, 2021 at 12:45 pm #1300713Hi Damos,
Thanks for the update. You have provided us with access to WordPress, yes. But since we can’t even reach the WordPress login screen, because of the htaccess password prompt, which is displayed in the screenshot I posted. We can’t login to your site, unless you give us the login details for that password prompt as well.
Best regards,
RikardMay 17, 2021 at 1:07 pm #1300722Would this work? (See below)
May 18, 2021 at 11:15 am #1300941Hi,
No, that didn’t work unfortunately. Maybe you could try reaching out to your hosting provider and ask if they can remove the htaccess login prompt, or give you working details for it?
Best regards,
RikardMay 18, 2021 at 12:19 pm #1300971This reply has been marked as private.May 19, 2021 at 11:54 am #1301173Hi Damianos,
It made no difference unfortunately, I checked in both a regular and private browser window. I think you will have to reach out to your hosting provider, in order to get details for that, or to have it removed.
Best regards,
RikardMay 19, 2021 at 3:44 pm #1301218Ok, the ISP advised to assign the kriesi user to directory protection. Could you please try?
Credentials below.Thanks!
May 21, 2021 at 5:42 am #1301514Hi,
Thanks for that, we can access your site now. I checked the links you referred to, and the content seems to be different when opening the link from the main menu, compared to when opening it from the socket. Is that the problem you are having, and which content is correct?
Best regards,
RikardMay 21, 2021 at 8:06 am #1301541Hi Rikard,
Yes, that is the problem. The Gallery menu item itself is defined in WordPress’s “Appearance – Menus” section.
Below the menu items definition, in the “Menue Settings” section, the menu is set to be displayed as the “Enfold Maine Menu” and as the “Enfold Footer Menu”.So, it’s the same menu item, but it is behaving differently, depending on where it appears.
Thanks,
DamianosMay 21, 2021 at 8:08 am #1301544Please, have also a look at the page “Home”. There’s a gap between the Fullscreen Slider and the Color Section. This shouldn’t be.
Thanks!
May 22, 2021 at 6:03 am #1301734Hi,
Gap on the front page: Could you try updating the theme to the latest version (4.8.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If it doesn’t disappear after the update, then please try to edit and save something on the page.
Menu problem: I can’t see what the problem is unfortunately, so I’ve asked the rest of the team for help. Please reply to this thread, so that it gets added back to our support queue.
Best regards,
RikardMay 22, 2021 at 3:04 pm #1301748Hi Rikard,
The new version seemed to have repaired the gap. Thanks for that.
So, I will wait for your feedback regarding the menu issue.Thanks,
DamianosMay 26, 2021 at 8:06 am #1302374Hi,
Thank you for the update.
Glad to to know that the gap has been repaired. Regarding the lightbox or popup, try to add this script in the functions.php file to re-initialized lightbox for the burger menu item CV.
// a custom script // re-initialized lightbox function ava_custom_script_mod() { if ( wp_script_is( 'avia-default', 'registered' ) ) { wp_add_inline_script( 'avia-default', ' (function($) { $(document).ready(function() { $("$top li.menu-item-462 a").magnificPopup({ type:"inline", midClick: true }); }); })(jQuery); '); } } add_action( 'wp_enqueue_scripts', 'ava_custom_script_mod', 9999);
Best regards,
IsmaelMay 26, 2021 at 1:17 pm #1302415Hi Ismael,
unfortunately, this did not work. Now, this becomes pretty urgent.
What I do not understand is, why it works perfectly from the footer menu and doesn’t work from the burger menu.Please help!
Thanks,
DamianosMay 26, 2021 at 6:08 pm #1302448BTW, I found the strange behavior happens only when it’s a burger menu. When using a regular text menu, everything is fine.
However, I need to implement the burger menu. Please, correct the bug.Thanks,
DamianosMay 28, 2021 at 11:38 am #1302802Hi,
The script above works when we execute it directly in the browser. It is probably not working because the burger menu items do not exist on initial load. They will be created only when you click the burger menu icon for the first time, so nothing happens when we try to re-initialize the lightbox for menu-item-462.
We tried to access the dashboard using the login info above, but none of them are working. Please post the htaccess info and a working WP account in the private field.
Or try to replace the script with this one.
// a custom script // re-initialized lightbox for burger menu items function ava_custom_script_mod() { if ( wp_script_is( 'avia-default', 'registered' ) ) { wp_add_inline_script( 'avia-default', ' (function($) { $(document).ready(function() { $(".av-burger-menu-main a").on("avia_burger_list_created", function() { setTimeout(function() { $("$top li.menu-item-462 a").magnificPopup({ type:"inline", midClick: true }); }, 500); }); }); })(jQuery); '); } } add_action( 'wp_enqueue_scripts', 'ava_custom_script_mod', 9999);
Best regards,
Ismael -
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