Viewing 26 posts - 1 through 26 (of 26 total)
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  • #1290521

    Hi,

    I’ve created a menu, which appears in the header (as a burger menu) and in the socket.
    The menu item “CV” in the socket opens the correct link the one in the header menu not (opens the link from the menu item “GALLERY”).

    Please help!

    Thanks a lot,
    Damos
    PS: Please, find below a temporary login (one week valid)

    #1290874

    Hey Damos666,

    Please share the htpass too, we cannot log in without it.

    Best regards,
    Victoria

    #1299128

    Hi Victoria, sorry for not replying. I’ve been busy with another critical project.
    I’ve created a regular administrator user. Login credentials below.

    Would you be so kind as to look at another issue?
    For whatever reason, there is a gap between the Fullscreen slider and the adjacent color section. What am I doing wrong?

    Thanks,
    Damos

    #1299518

    Hi Damos,

    Thanks for the update. There is a htaccess prompt before the WordPress login page, could you share those details with us as well please?

    Also, did you solve the link problem already?

    Best regards,
    Rikard

    #1299576

    Hi Rikard,
    regarding the htaccess prompt do you mean the URL below? If not, please advise.

    No, the burger menu item still opens the wrong page. Interestingly enough, when you hoover above the item it shows the correct page URL http://www.nikolettasoumelidis.com/?page_id=496?iframe=true. However, when you click it it opens http://www.nikolettasoumelidis.com/?page_id=611?iframe=true.

    Thanks,
    Damos

    #1299830

    Hi,

    Thanks for the update. Please see screenshot in private, that is what we need details for as well, in order to access your site.

    Best regards,
    Rikard

    #1300034

    But wasn’t this what I sent you in my previous reply in the private data section, no?
    Again, in this reply’s private data.

    Thanks!

    #1300249

    Hi,

    No, that is the WordPress login page. We can’t access that without the details for the login prompt in the screenshot I sent.

    Best regards,
    Rikard

    #1300256

    Good morning, Rikard.

    Please, excuse my ignorance. You’d need to help me further. Could you tell me exactly, how I obtain the information you’ve requested?

    Thanks a lot,
    Damos

    #1300522

    Hi Damos,

    I’m not sure to be honest with, but maybe they are available in your hosting management system? If not, then please try reaching out to the support of your hosting provider, to see if they can give you the login details.

    Best regards,
    Rikard

    #1300526

    Well, if you are not sure, I’m even fewer :).

    What I don’t understand is, I’ve provided complete admin account credentials so you have full access to the site (again in the Private Content part below). What else is required to check up on the issues?

    Thanks,
    Damos

    #1300713

    Hi Damos,

    Thanks for the update. You have provided us with access to WordPress, yes. But since we can’t even reach the WordPress login screen, because of the htaccess password prompt, which is displayed in the screenshot I posted. We can’t login to your site, unless you give us the login details for that password prompt as well.

    Best regards,
    Rikard

    #1300722

    Would this work? (See below)

    #1300941

    Hi,

    No, that didn’t work unfortunately. Maybe you could try reaching out to your hosting provider and ask if they can remove the htaccess login prompt, or give you working details for it?

    Best regards,
    Rikard

    #1300971
    This reply has been marked as private.
    #1301173

    Hi Damianos,

    It made no difference unfortunately, I checked in both a regular and private browser window. I think you will have to reach out to your hosting provider, in order to get details for that, or to have it removed.

    Best regards,
    Rikard

    #1301218

    Ok, the ISP advised to assign the kriesi user to directory protection. Could you please try?
    Credentials below.

    Thanks!

    #1301514

    Hi,

    Thanks for that, we can access your site now. I checked the links you referred to, and the content seems to be different when opening the link from the main menu, compared to when opening it from the socket. Is that the problem you are having, and which content is correct?

    Best regards,
    Rikard

    #1301541

    Hi Rikard,

    Yes, that is the problem. The Gallery menu item itself is defined in WordPress’s “Appearance – Menus” section.
    Below the menu items definition, in the “Menue Settings” section, the menu is set to be displayed as the “Enfold Maine Menu” and as the “Enfold Footer Menu”.

    So, it’s the same menu item, but it is behaving differently, depending on where it appears.

    Thanks,
    Damianos

    #1301544

    Please, have also a look at the page “Home”. There’s a gap between the Fullscreen Slider and the Color Section. This shouldn’t be.

    Thanks!

    #1301734

    Hi,

    Gap on the front page: Could you try updating the theme to the latest version (4.8.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If it doesn’t disappear after the update, then please try to edit and save something on the page.

    Menu problem: I can’t see what the problem is unfortunately, so I’ve asked the rest of the team for help. Please reply to this thread, so that it gets added back to our support queue.

    Best regards,
    Rikard

    #1301748

    Hi Rikard,

    The new version seemed to have repaired the gap. Thanks for that.
    So, I will wait for your feedback regarding the menu issue.

    Thanks,
    Damianos

    #1302374

    Hi,

    Thank you for the update.

    Glad to to know that the gap has been repaired. Regarding the lightbox or popup, try to add this script in the functions.php file to re-initialized lightbox for the burger menu item CV.

    
    
    // a custom script
    // re-initialized lightbox
    function ava_custom_script_mod() {
        if ( wp_script_is( 'avia-default', 'registered' ) ) {
            wp_add_inline_script( 'avia-default', '
    		(function($) { 
    			$(document).ready(function() {
    				$("$top li.menu-item-462 a").magnificPopup({
    					type:"inline",
    					midClick: true 
    				  }); 
    			});
    		})(jQuery);
    	');
        }
     }
     add_action( 'wp_enqueue_scripts', 'ava_custom_script_mod', 9999);
    

    Best regards,
    Ismael

    #1302415

    Hi Ismael,

    unfortunately, this did not work. Now, this becomes pretty urgent.
    What I do not understand is, why it works perfectly from the footer menu and doesn’t work from the burger menu.

    Please help!

    Thanks,
    Damianos

    #1302448

    BTW, I found the strange behavior happens only when it’s a burger menu. When using a regular text menu, everything is fine.
    However, I need to implement the burger menu. Please, correct the bug.

    Thanks,
    Damianos

    #1302802

    Hi,

    The script above works when we execute it directly in the browser. It is probably not working because the burger menu items do not exist on initial load. They will be created only when you click the burger menu icon for the first time, so nothing happens when we try to re-initialize the lightbox for menu-item-462.

    We tried to access the dashboard using the login info above, but none of them are working. Please post the htaccess info and a working WP account in the private field.

    Or try to replace the script with this one.

    
    // a custom script
    // re-initialized lightbox for burger menu items
    function ava_custom_script_mod() {
        if ( wp_script_is( 'avia-default', 'registered' ) ) {
            wp_add_inline_script( 'avia-default', '
    		(function($) { 
    			$(document).ready(function() {
    				$(".av-burger-menu-main a").on("avia_burger_list_created", function() {
    					setTimeout(function() {
    						$("$top li.menu-item-462 a").magnificPopup({
    							type:"inline",
    							midClick: true 
    						});
    					}, 500);
    				}); 
    			});
    		})(jQuery);
    	');
        }
     }
     add_action( 'wp_enqueue_scripts', 'ava_custom_script_mod', 9999);
    

    Best regards,
    Ismael

Viewing 26 posts - 1 through 26 (of 26 total)
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