Viewing 4 posts - 1 through 4 (of 4 total)
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  • March 22, 2021 at 6:01 pm #1289679
    force-media

    Hi Guys,

    Hope you had a great weekend and a good start in this week.

    I am having trouble with an Adobe font that a customer wants to implement on his website. As described in your documentation https://kriesi.at/documentation/enfold/typography/ i have uploaded the fonf-family “Acumin Pro” from Adobe in Enfold > Theme Options > Import/Export/…!

    All the CSS under General Styling and the style.css file of the Child-Theme does contain correct font-property. For unknown reason the font-settings have no effect to the website typography. Instead of “Acumin Pro”-family Times New Roman or Arial are shown.

    Would be glad to get some help!

    Thanks,
    Frank

    March 25, 2021 at 4:36 am #1290266
    Nikko

    Hi Frank,

    Thanks for giving us admin access.
    We have updated your site, please review it.
    The changes I made did not reflect on my end until I forced to clear my browser cache.

    Best regards,
    Nikko

    April 14, 2021 at 6:23 pm #1294424
    force-media

    Hi Nikko,

    Thanks for your response. I can see the Acumin Pro Bold, Italic & Regular are working fine now, thanks a lot. Unfortunately I am still having issues to import / install Acumin Pro Medium and Black version. 

Not sure why it doesn’t work, but if I upload the bought zip-files in Enfold > Import / Export > Custom Font Manager both fonts are not working, even after refreshing my browser cache. Looking into the FTP folder „..wp-content/uploads/avia_fonts/type_fonts/acumin-pro“ it shows me only Bold, Italic & Regular.

    The parent folder „../wp-content/uploads/avia_fonts/type_fonts“ displays beside the acumin-pro folder to empty subfolders folders licenses and fonts.

    So it seems for some reason I cannot install the remaining Acumin-Pro Black und Medium Fonts. 

I shared a link in Private Content Section where you can download the fonts. Thanks for your help in advance!

    Best regards,
    
Frank

    April 19, 2021 at 3:08 am #1295055
    Nikko

    Hi Frank,

    We apologize for the delayed response and thanks for providing the fonts.
    The Custom Font needs some font formats to ensure that it will work properly, in this case you only have OTF which is not actually needed, the ones needed are EOT, SVG, TTF, WOFF, WOFF2 (optional)
    Here are the steps I made (I’ll use Acumin Black as an example):
    1. Unzip the font (Acumin Pro Black.zip) which generates Acumin Pro Black folder
    2. Inside Acumin Pro Black folder, there are two folders Fonts and Licenses, I renamed Fonts to Acumin Pro Black
    3. Converted OTF font to EOT, SVG, TTF, WOFF, WOFF2 in https://cloudconvert.com/ (you can find other online font converter)
    4. The EOT, SVG, TTF, WOFF, WOFF2 are placed inside the Acumin Pro Black (formerly Fonts) then zipped this folder
    5. Go to Enfold > Import/Export > Custom Font Manager, upload the zip file generated from the previous step.

    Best regards,
    Nikko

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