-
AuthorPosts
-
March 15, 2021 at 9:20 pm #1288396
Holly Chervnsik
GuestI need help with my website. When I update my theme, it crashes. I’m trying to resolve the jquery error that I’m getting for what I assume is the page builder. I purchased extended support at themeforest, but I am unable to create a new topic in the support forum, so I apologize for reaching out here. I had no other way to reach you.
March 18, 2021 at 3:59 am #1288853Hi Holly Chervnsik,
Thanks for giving us admin access.
I was able to update your site successfully and it seems to work properly (I have removed jQuery Migrate Helper).
Please review your site.If all is good you can do the following to your live site:
First make a backup:
– Site Backup: https://kriesi.at/documentation/enfold/backup-wordpress-site/
– Theme Settings Backup: https://kriesi.at/documentation/enfold/backup-theme-settings/Then do the following steps:
1. Login to ThemeForest and download the Enfold theme, right-click over the downloaded zip file and extract/unzip it.
2. It should generate a new folder, open it and look for the enfold folder
3. Right-click the enfold folder then zip it, here’s a tutorial on how to create a zip file in windows: https://www.howtogeek.com/668409/how-to-zip-and-unzip-files-on-windows-10/ (this should create enfold.zip
4. Log in to WordPress as and Admin.
5. Install and activate a maintenance plugin and put your site in Maintenance mode.
6. Go to Appearance > Themes, switch to a default WordPress theme like TwentyTwenty then delete Enfold.
7. Click on the ADD NEW button.
8. Click on the UPLOAD THEME button.
9. Click BROWSE and choose enfold.zip file
10. Click the INSTALL NOW button and switch to Enfold or your child theme.
11. Remove the maintenance mode then deactivate and remove the maintenance plugin.Register the theme by following the instructions in https://kriesi.at/documentation/enfold/theme-registration/
Once this is done, the next time you update, you’ll only need to go to Enfold > Theme Updates and click on the Update button.Best regards,
NikkoMarch 18, 2021 at 4:07 pm #1289013I am able to just copy the staging into the live site. Is there anything else I need to do for auto updates, or did you already do that?
March 18, 2021 at 4:27 pm #1289016Nevermind. I figured it out. Thank you so much for all your help. It is much appreciated!
March 18, 2021 at 4:45 pm #1289019Hi chervnsik,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
Nikko -
AuthorPosts
- The topic ‘theme update’ is closed to new replies.
