Viewing 11 posts - 1 through 11 (of 11 total)
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  • #1288132

    Hi
    when i try to install the theme file it give me this error in the attached photo
    and i didn’t install the wrong zip file, i am sure i downloaded “Installable WordPress file only” from themeforest
    1212
    121212

    please help me fast

    #1288167

    Hi Qarqash,

    Can you give us a temporary admin access?
    Just post the credentials in private content.

    Best regards,
    Nikko

    #1288222

    Hi Nikko

    i just installed parent theme , and installed the theme child i want to use : Enfold Photography Portfolio
    but i cant remove this from footer it makes my website not professional, how do i remove this ” powered by Enfold WordPress Theme ”
    please see attached photo
    ssssssssssss

    Regards,
    M.Qarqash

    • This reply was modified 4 years, 11 months ago by Qarqash.
    #1288300

    and why the photo resolution is too bad in the about page and home page ?
    how can i control the image quality and resolution to be good ?
    sssdad

    #1288304

    Hi Qarqash ,

    To remove – Enfold WordPress Theme by Kriesi just add [nolink] to copyright.
    If you want to remove it and add your own copyright text then you can do something like: [nolink]© Copyright 2021…
    You can refer to https://kriesi.at/documentation/enfold/footer/#copyrights-info for further information.

    As for the blurry image, I believe the source image size is less than the image and is forced to stretched it. Please change the image and make sure to use a larger image size.

    Best regards,
    Nikko

    #1288313

    Hi Nikkon,
    Thanks a lot for ur fast response it works for the copyright thanks
    but for the image i am sure the image size is too clear the image info :
    File type: image/jpeg
    File size: 3 MB
    Dimensions: 2560 by 1920 pixels

    and last the contact email not working how i make it send email to me ?
    qqqqqqqqq

    #1288322

    Hi Qarqash,

    You’re welcome :)
    Regarding the image, can you give us a link on the page shown in the screenshot? so we can inspect both the page and the image used (the image uploaded might be high quality but the default image size pointed is medium which is only 300px, I believe it’s the one used).
    As for the last one, please go to Enfold > Performance > Disable Template Builder Elements > Disabling of template builder elements try to set this to Always load all elements

    Best regards,
    Nikko

    #1288338

    i love u Nikkon the email worked well =D

    this is the link u ask for the images : https://namozg.com/about/
    how can i control the default image size pointed is medium which is only 300px ? and make it full resolution for this page or Home page or any page ?

    #1288662

    Hi Qarqash,

    You’re welcome :D
    As for the images, the images used are medium (link in private content).
    You can change this when you are inserting an image: https://imgur.com/IXlQgJR
    As for changing the default image size, do the following steps:
    1. Use a child theme (so tweaks will not be removed during a theme update), if you have one then please proceed to step 2. If you don’t you can download and find further instructions on how to use it here: https://kriesi.at/documentation/enfold/child-theme/
    2. Add this code at the bottom of child theme’s functions.php:

    function custom_image_size() {
        update_option('image_default_size', 'full' );
    }
    add_action('after_setup_theme', 'custom_image_size');

    Hope this helps.

    Best regards,
    Nikko

    #1288679

    Hi Nikko
    it works =D
    i dont know how to thank u <3<3<3
    u saved me
    thank u a lot

    #1288703

    Hi Qarqash,

    It’s a pleasure to help you :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

Viewing 11 posts - 1 through 11 (of 11 total)
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