Viewing 2 posts - 1 through 2 (of 2 total)
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  • March 2, 2021 at 6:01 am #1284621
    decode

    HI,
    We created a form with required email input field.

    But we received notifications from some users without email data.

    Their device data:
    Mozilla/5.0 (iPhone; CPU iPhone OS 14_4 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.0.3 Mobile/15E148 Safari/604.1
    Mozilla/5.0 (Linux; Android 8.0.0; ASUS_Z01RD) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.141 Mobile Safari/537.36

    Can you help me check why they are not asked to fill in the EMAIL data?

    Use Version:
    ENFOLD 4.6.1
    WordPress 5.5.2

    March 3, 2021 at 8:01 am #1284962
    Rikard

    Hey decode,

    Could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

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