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Viewing 9 posts - 1 through 9 (of 9 total)
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  • February 24, 2021 at 4:04 pm #1283429
    swissclick

    on the contact-form in backend we can not add some new Email and repsons-Text (below the fields). it is not possible to add something! any idea about this problem?

    February 26, 2021 at 11:35 am #1283818
    Rikard

    Hey swissclick,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out where we can see and reproduce the problem on your actual site.

    Best regards,
    Rikard

    February 26, 2021 at 12:54 pm #1283834
    swissclick
    This reply has been marked as private.
    February 28, 2021 at 6:45 am #1284202
    Rikard

    Hi,

    Thanks for that. I see that you are running an old version of the theme there, could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

    March 12, 2021 at 7:22 pm #1287855
    swissclick

    Hi
    I do it but stil same problem. we can not add new emailadresse.

    Any other tip?

    March 16, 2021 at 12:53 pm #1288496
    Rikard

    Hi,

    Thanks for the update. I tried logging into your site again, but the login details are no longer working. Please check and verify, and post working login details in private.

    Best regards,
    Rikard

    March 17, 2021 at 9:03 pm #1288785
    swissclick

    sure

    March 19, 2021 at 4:03 pm #1289221
    swissclick

    Any solution for this problem?

    March 21, 2021 at 9:32 am #1289412
    Rikard

    Hi,

    Thanks for the new login details. On which page are you using the contact form element?

    Best regards,
    Rikard

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