Viewing 4 posts - 1 through 4 (of 4 total)
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  • February 21, 2021 at 8:49 pm #1282659
    mattsmedia43

    I have recently noticed (the website owner informed me) that some of the images are not loading on the https://hiparthroscopy.net website. I logged into the Dashboard>Media library and noticed that there is a copy of all the Media library images, two of every image. When I try to relink the images to the destination pages or blog posts I am unsuccessful. I hope there is a simple solution to this issue. Thank you.

    February 23, 2021 at 5:08 pm #1283136
    Victoria

    Hey mattsmedia43,

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

    Best regards,
    Victoria

    February 25, 2021 at 6:50 am #1283594
    mattsmedia43

    Hi Victoria,

    Unfortunately, I went through the process of deactivating all the plugins one-by-one and it did not resolve my issue. On the pages and the post I have this issue, I deleted the affected images and reloaded them but I am still having the same challenge. Strange that whatever this issue is, it doesn’t affect some of the existing pages but does others. Seems kind of random. Wish I could wave my magic wand and make it all better. I have to leave it up to you, the magician. Thank you for your help.

    February 27, 2021 at 5:38 am #1284045
    Rikard

    Hi,

    Thanks for the update. This problem is likely not theme related, but please try to update the theme first of all, to see if that helps: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update

    Best regards,
    Rikard

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