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  • #1282432

    hi
    i have a gallery on page https://www.lamachine.it/photo-booth-galleria-foto-video/
    if I click on “carica di più” (load more) the page is flickering.
    See video https://drive.google.com/file/d/1LCjoo9hwyFtn6KP5yLVAZmp8nBxjOlqy/view?usp=sharing
    What could be the issue?
    Looking forward to your reply
    Thanks

    #1283129

    Hey,

    Thanks for contacting us!

    I checked your website however I could not find the issue in the first inspection. Could you please post FTP logins here privately as well so we can see modified files on your child theme? Also, can we try de-activating all active plugins and temporarily activate parent theme for testing purposes? :)

    Best regards,
    Yigit

    #1283347
    This reply has been marked as private.
    #1284468

    hi, did you have a look to look at teh issue?

    thanks

    #1285836
    This reply has been marked as private.
    #1287040

    Hi,

    I’m very sorry for the late reply. We haven’t been able to find what is going wrong unfortunately. I tried activating your parent theme, and deactivated all plugins as well, but it didn’t make any difference.

    I’ve asked the rest of the team to have a closer look as well, please reply to this thread so that it gets added back to our support queue.

    Best regards,
    Rikard

    #1287166

    OK no problem for the delay. Please let me know if you find the cause
    it’d be great

    Thanks

    #1287457

    Hi,
    Sorry for the late reply, when testing your page I see that the masonry animation has been removed, or blocked, when the masonry “load more” is clicked the loading animation / ajax is also blocked so the result is the flashing.
    I found that if the “Disabling of template builder elements” option in the theme options is set to “Always load all elements” the page animation is still blocked but the loading animation / ajax is allowed. So now your page doesn’t flash.
    But this is because the theme is loading “most of” the correct files (masonry animation is still blocked), but I believe your caching and Asset CleanUp & Page Speed Booster plugins are causing the main issue, these plugins are blocking elements needed in an attempt to speed up the site. I also believe that your web server is caching, probably with object caching, so when the plugins are deactivated the server cache is still serving the error.
    I recommend setting up a test server without the plugins, not removed, but not installed in the first place, and disable any server caching to test. You could just use the solution, but it seems like you would be causing a lot of extra work for your server to first block these files and then to add them again.
    I really don’t believe that the Asset CleanUp & Page Speed Booster plugin would add value as the theme can be quite lean with it’s own settings. For example
    I believe I put all of your settings back to the way it was except the “Always load all elements” option to demonstrate that the flashing has stopped, Please clear your browser cache, probably a few times, and check.
    *I can not reproduce the error on a clean install.

    Best regards,
    Mike

    #1287782

    Hi Mike
    thanks for the very clear answer and analysis
    now the issue has solved and i disabled Asset CleanUp & Page Speed Booster plugin
    Thanks

    #1287832

    Hi aledelpu,

    Glad you got it working for you with Mike’s! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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