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  • February 16, 2021 at 4:27 pm #1281397
    Hayek

    Hi guys,

    There seems to be a massive issue with the Avia Builder. I can not drag and drop the content either from the Layout Elements or within an existing Advanced Layout Builder page. The element will grey-out when I try and then become uneditable.

    I managed to find the only workaround after troubleshooting for a full day here:
    https://kriesi.at/support/topic/problem-with-menu-drag-and-drop-in-enfold

    There seems to be an issue with jQuery and I switched to a legacy version with this plugin: jQuery Migrate Helper.
    It was a massive headache for me, so hopefully it will be resolved in a new release of enfold.

    Another issue is that I can now see (and not get rid of) the sorting options. See screenshot here:

    View post on imgur.com

    February 18, 2021 at 4:44 am #1281931
    Rikard

    Hi Jason,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    February 26, 2021 at 11:36 pm #1284021
    aghakhan34
    This reply has been marked as private.
    February 27, 2021 at 6:12 pm #1284140
    Victoria

    Hi aghakhan34,

    Please open a new ticket for your problem. Provide us admin access to have a deeper look into the issue, as well as precise links where we can see the issue. Screenshots highlighting what’s going on would help a lot (imgur.com, dropbox).

    Best regards,
    Victoria

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