Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • February 9, 2021 at 3:17 pm #1279108
    rixi

    Hello,
    some time ago i made a wordpress and enfold update on a webside and since then the whole backend of the side looks different. I made some changes now, see them in the backend but they will not be seen in the frontend. All the fields from the editor are gone.
    Does somebody know what that could be?
    Would be gret,
    many greetings rixi

    February 9, 2021 at 8:48 pm #1279225
    Victoria

    Hey rixi,

    Could you please attach some screenshots of the issue?

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    February 9, 2021 at 9:04 pm #1279233
    rixi
    This reply has been marked as private.
    February 9, 2021 at 9:38 pm #1279250
    Victoria

    Hi rixi,

    I see the issue, I see that the Advanced Layout Builder is not loading but do not see any errors in JavaScript, only the css for the Advanced Layout Builder gets a 404, which is weird.

    There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your ThemeForest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works.

    Best regards,
    Victoria

    February 9, 2021 at 10:34 pm #1279262
    rixi

    Hi Victori,
    great thanks a lot! I will try that tomorrow.

    Many greetings
    rixi

    February 10, 2021 at 9:14 am #1279329
    Rikard

    Hi,

    Thanks for the update. Please let us know if you should need any further help on the topic.

    Best regards,
    Rikard

    February 13, 2021 at 10:58 am #1280239
    rixi

    Hello Victoria,
    it worked :))))

    Thank you, rixi

    February 14, 2021 at 4:32 am #1280365
    Jordan Shannon

    Hi,
    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Cannot make any changes on webside, editor fields are gone’ is closed to new replies.