Viewing 8 posts - 1 through 8 (of 8 total)
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  • January 18, 2021 at 5:39 pm #1273393
    Johbar

    Hi Guys,

    Did the API instructions change, without being updated in the theme?
    I have made two new API keys for a new site, and it normally just goes of without a hitch.
    But not this time.

    January 18, 2021 at 8:55 pm #1273474
    Victoria

    Hey Johbar,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    January 19, 2021 at 9:14 am #1273599
    Johbar
    This reply has been marked as private.
    January 20, 2021 at 5:56 am #1273905
    Rikard

    Hi,

    Thanks for that. Please share your site login URL as well.

    Best regards,
    Rikard

    January 24, 2021 at 9:36 am #1275025
    Johbar

    Hi Rikard
    Please see below

    January 25, 2021 at 4:45 am #1275174
    Rikard

    Hi,

    Thanks for that. I checked both your keys, and I’m seeing this error message when using the restricted key: https://developers.google.com/maps/documentation/javascript/error-messages#referer-not-allowed-map-error, please try following the suggestions there. I don’t see any error message with the other key though, but it’s still not working for some reason.

    Best regards,
    Rikard

    January 31, 2021 at 11:43 am #1276580
    Johbar

    Hi Rikard,

    I have tried disableling all of my plugins, which still didn’t help.
    How go we get closer to a solution for the unresticted key???

    I can see on your forums, that Google Site Kit has been giving you some compatibility issues, and just so you know. I have that installed and have added all the other google services though that! HOWEVER, the API connection still did’nt work, after disabeling Google Site key (tried both keys).

    Further info: I can see from my google API dashboard, that there is a call, and it gets through, but it gets denied.
    https://pasteboard.co/JMapS0p.png

    Is this the PROBLEM?
    Is the problem that the google account is completely new, and there is no billing option added??

    Could not connect to Google Maps with this API Key

    It this is the case, please add som info to your google maps api section that this is needed (through no fault of yours), and possibly some info on how to do this.

    • This reply was modified 3 years, 10 months ago by Johbar. Reason: Found addition relevant info
    February 1, 2021 at 11:07 am #1276738
    Rikard

    Hi,

    Thanks for the update. If billing has not been added to the account, then it can be the reason as to why it’s working. It’s now a requirement from Google Maps unfortunately. Please refer to this if you need documentation: https://kriesi.at/documentation/enfold/google-map/#how-to-register-a-google-maps-api-key

    Best regards,
    Rikard

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