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  • #1272339

    Hi!!

    I have a problem, a client has version 4.4.1 of Enfold, has the template and the child template. I want to update to the new version, what are the steps to follow?

    Do I delete the child template?

    Do I update the theme folder?

    Thanks,

    Maite Camacho

    #1272342

    The predesigned child ( link ) theme has never actually changed. Therefore, you can leave this folder unchanged. The child theme css settings are saved in the Uploads ( … dynamic_avia ) folder. The entries like snippets etc. in the functions.php are saved in the child theme folder functions.php. Therefore it would be very unwise to overwrite the functions.php of the child theme.
    Of course, what can happen with such a big difference in versions is that you would have to revise the functions.php of the child theme, because filters might have changed etc.

    Some installations have in the child-theme folder additional or edited Enfold Files ( f.e. header.php – or in the child-theme/shortcodes folder edited advanced layout builder php-Files ). These Files had to be adopted to the new versions. But these Files had to be uploaded by the one who has installed the theme on your side. Enfold does not do that on a normal installation itself.

    For the update of the parent theme I recommend :

    Update via ftp.

    • Download the” installable wordpress file only” zip file
    • Unzip that file and rename that unzipped folder to enfold-new
    • Upload that enfold-new folder to your themes folder
    • Rename your existing enfold folder in themes to f.e. enfold-old
    • Rename the uploaded enfold-new folder to enfold
    • Now you have switched already to the new version
    • Check if all your existing settings work to your full satisfaction.
    • Yes – then stop here
    • No – rename back the enfold folder back to enfold-new
    • rename the enfold-old folder back to enfold

    the benefit of that procedure is
    – that you have a backup of the previous version for a rollback, if it is needed.
    – Ideally, the downtime is limited to the time it takes to rename these two folders on the FTP.

    • This reply was modified 4 years, 6 months ago by Guenni007.
    #1272427

    Thank you!!

    I have updated and everything is OK!

    But I have the same problem that I had, if I go to the media library the images are not displayed with the child theme activated, if I activate the other theme if I see the images.

    Thanks,
    Maite

    #1272855

    Hi,

    Thanks for the update. Does it work when the parent theme is active? If so then the problem is likely coming from your child theme. If that is the case then please try removing all your customisations, then add them back one by one to see which one is the causing the problem. If you need further help on the topic then please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

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