Viewing 4 posts - 1 through 4 (of 4 total)
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  • January 7, 2021 at 11:52 am #1270835
    zemag33

    Hello,

    Since a few days, the messages sent by the contact form of the site do not arrive any more.

    The order notifications do not arrive equally to the address indicated in the site and woocommerce settings.

    Where can the problem come from?

    Thank you for your answer.

    Sincerely

    Christophe

    January 7, 2021 at 12:31 pm #1270846
    Yigit

    Hey Christophe,

    Thanks for contacting us!

    Please refer to this post – https://kriesi.at/documentation/enfold/contact-form/#troubleshoot :)

    Best regards,
    Yigit

    January 7, 2021 at 1:29 pm #1270859
    zemag33
    This reply has been marked as private.
    January 11, 2021 at 4:14 am #1271454
    Ismael

    Hi,

    Thank you for the inquiry.

    What do you mean by “email of orders”? The contact forms seems to be sending the messages properly. Are they not going through? You may need to define the from address manually so that it is properly recognized by your mail server. The snippet or filter is provided in the link that @Yigit provided above. 

    function avf_change_cf_from() {
    return " (Email address hidden if logged out) ";
}
add_filter('avf_form_from', 'avf_change_cf_from', 10);

    Make sure that the email address is one of the domain email addresses.

    Best regards,
    Ismael

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