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  • January 4, 2021 at 3:42 pm #1270181
    acardell887

    Hello,

    My video Background in a Colorsection on the first page is not starting after the acceptation of privacy policy (german).

    I’ve got to refresh the side, then it disappears. How can I change that behavior?

    January 7, 2021 at 3:51 am #1270743
    Ismael

    Hey acardell887,

    Thank you for the inquiry.

    You have to set the Enfold > Privacy & Cookies > Cookie Handling > Default Cookie Behavior to the first or second option to allow external scripts or services such as the video background to work on page load, even without cookie consent or without the users accepting the privacy options.

    Best regards,
    Ismael

    January 13, 2021 at 10:31 am #1272088
    acardell887

    Hi,

    Thank you. Problem solved.

    January 14, 2021 at 6:05 am #1272323
    Jordan Shannon

    Hi,

    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Video Background in Colorsection doesn't start after acceptation of policy’ is closed to new replies.