Viewing 12 posts - 1 through 12 (of 12 total)
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  • #1266637
    Haissam
    Guest

    hey guys, I don’t know how to start a new topic but I have a new issue and I need ur urgent help.

    the website site global-defence.net content not showing. precisely half of the content.
    here is the error

    There are 2 error tracked with this theme. They are :
    [11-Dec-2020 12:41:25 UTC] PHP Warning: array_flip() expects parameter 1 to be array, string given in /home4/globalds/public_html/wp-content/themes/enfold/includes/helper-assets.php on line 501
    [11-Dec-2020 12:41:25 UTC] PHP Warning: Invalid argument supplied for foreach() in /home4/globalds/public_html/wp-content/themes/enfold/includes/helper-assets.php on line 508

    I am not technical and I really need your help to get my website fully functioning again

    i had this issue before and you guys advised that it’s because I had open html markup in your content,

    #1266758

    Hey Haissam,

    It’s possible to login using /wp-login.php, but after that it’s not possible to go to the backend of your site, since /wp-admin redirects to the home page. Please fix that if you should need further help.

    In the meantime, could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

    #1266765

    Hello Rikard, I went through the documentation and it looks complex to me. I thought I can update the theme from WordPress by pressing the update button. Can I give you access to my WordPress and fix it for me.

    I saw this message under the enfold section in WordPress. it seems my developer fucked me over and left. how can I fix all that

    Last time we checked the token we were not able to connect to Envato:

    Purchases could not be accessed
    Username could not be accessed (needed for your information only)
    E-Mail could not be accessed (needed for your information only)
    Following errors occurred:

    Purchases: Your private token is invalid.
    username Your private token is invalid.
    email Your private token is invalid.
    Purchases: A problem occurred accessing your purchases. Unable to check for updates.

    #1266898

    Hi,

    Thanks for that, the login is working now. I can’t see the error message you referring to under Enfold->Theme update, I’m guessing that you got that working. I do see that it’s not listing the latest version of the theme though, please try installing this plugin to check if it works better with that: https://envato.com/market-plugin/

    Best regards,
    Rikard

    #1266899
    Haissam
    Guest

    Hi,
    I managed to fix the error, check below …. however the website content not back yet

    We checked the token on 2020/12/13 07:30 and we were able to connect to Envato and could access the following information:

    Your purchases
    Your username: HWakeb
    Your E-Mail: H (Email address hidden if logged out)

    Theme Updates
    No Updates available. You are running the latest version! (4.7.4)

    #1267037
    Haissam
    Guest

    Hello Rikard,

    I haven’t heard from you, I need the website to be fixed please. it shows only half the content and I did everything you asked me to do !!!

    #1267056
    Haissam
    Guest

    Rikard, I installed the plugins you proposed above and I got the below message

    Your OAuth Personal Token has been verified. However, there are no WordPress downloadable items in your account.

    #1267135

    Hi,

    Please use this plugin in order to upload the zip file instead then: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/. Or upload it manually via FTP: https://kriesi.at/documentation/enfold/install-enfold-theme/#ftp-install

    Best regards,
    Rikard

    #1267169
    Haissam
    Guest

    it was an open html issue. it needed to be closed properly.

    Thank you

    #1267321

    Hi,

    Did you need additional help with this issue or shall we close?

    Best regards,
    Jordan Shannon

    #1267380
    Haissam
    Guest

    No thank you. You can close

    #1267392

    Hi Haissam,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

Viewing 12 posts - 1 through 12 (of 12 total)
  • The topic ‘enfold issue’ is closed to new replies.