Viewing 10 posts - 1 through 10 (of 10 total)
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  • November 28, 2020 at 5:23 am #1263644
    kohlidays_kohsamui

    Hello Rikard, hello Yigit and the Enfold team

    I have searched for a long time, but I can’t find out why. In the original English version all images (numbers) appear correctly.
    https://www.yourwebsite.rentals/vacation-rental-website-pricing/#how

    In the French version, translated by Weglot, the last image, number 6 is not displayed. I tried to change the svg I had put in png, but nothing. I don’t understand why.
    https://www.yourwebsite.rentals/fr/vacation-rental-website-pricing/#how

    Thank you for helping me.

    Bertrand

    November 29, 2020 at 5:50 am #1263736
    kohlidays_kohsamui

    Hello. Nobody can help me ?

    November 29, 2020 at 6:39 am #1263740
    Rikard

    Hi Bertrand,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    November 29, 2020 at 7:06 am #1263751
    kohlidays_kohsamui

    Hello Rikard,

    Thank you for answering me. Private login info

    December 1, 2020 at 6:24 am #1264127
    Rikard

    Hi Bertrand,

    Thanks for that and sorry for the late reply. I can’t see what is going wrong there unfortunately, but I’ve asked the rest of the team to have a look as well. Please reply to this thread so that it gets added back to our support queue.

    Best regards,
    Rikard

    December 1, 2020 at 12:33 pm #1264214
    Yigit

    Hey,

    Have you translated your media items? If not, please refer to this post – https://blog.weglot.com/media-translation-how-to-translate-your-website-images/ and check if translating images help.

    Regards,
    Yigit

    December 2, 2020 at 2:04 pm #1264496
    kohlidays_kohsamui

    Hello Rikard, hello Yigit.

    I have just translated only this image on Weglot, but nothing changes.
    Just one thing, I realized that if I duplicate a tab (for example N° 05, I would have 7 tabs instead of 6 currently). In this case the image of N° 6 appears in both languages. I don’t understand anything anymore !

    December 13, 2020 at 4:27 pm #1266903
    Mike

    Hi,
    Sorry for the very late reply and thanks for the links. I took a look at the section in both languages and all 7 images show correctly. Please see the screenshots in Private Content area.
    Is this the same as you are seeing?

    Best regards,
    Mike

    December 20, 2020 at 11:27 am #1268745
    kohlidays_kohsamui

    Hi Mike,

    Thank you for your response. But you have not read the exchanges above:

    I realized that if I duplicate a tab (for example N° 05, I would have 7 tabs instead of 6 currently). In this case the image of N° 6 appears in both languages.

    But as Rikard, couldn’t find the problem and I had no answer from anyone else, I switched to 7 tabs instead of 6 to move forward, because the site is online and I couldn’t leave it like that.

    But the problem persists with 6 tabs.

    Thanks anyway Mike

    Best
    Bertrand

    December 22, 2020 at 12:38 pm #1269298
    Mike

    Hi,
    Sorry for the late reply, can you create a test page with the 6 tabs with the error so we can see it?
    So with 5 or 7 tabs, all images show, but with only 6 the sixth (last) image doesn’t show in [FR] only?

    Best regards,
    Mike

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