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  • November 11, 2020 at 11:00 am #1259820
    Sislak-Design

    Hello,
    we are using the plugin “PDF & Print by BestWebSoft” to print menus for schools.
    We wanted to update Enfold to the latest version, but this breaks the functionality of “PDF & Print by BestWebSoft”. After the install of 12 Enfold Versions, I guess that the breaking changes came with enfold 4.5.5. Maybe it also could be Verson 4.5.6, but I’m very sure, that the changes, breaking the pdf printer, came with version 4.5.5. Currently the page is running with 4.5.4, and the pdf printer is working as it should :)
    Can you please give a hint how I can manual change this bug or integrate a bugfix in the next release? We love Enfold and thats the first bug, we found in the last years, for which enfold was to blame. Hope that you can help us and that the provided informations will help you.
    We already invested a lot of time, to find the source of error :(

    Plugin: https://de.wordpress.org/plugins/pdf-print/

    Thank you very much and stay healthy!

    Greetings from Germany
    Simon

    November 12, 2020 at 10:41 am #1260070
    Rikard

    Hey Simon,

    Could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If that doesn’t work then please try reaching out to the plugin developers, as we cannot support all third party plugins out there.

    Best regards,
    Rikard

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