Viewing 4 posts - 1 through 4 (of 4 total)
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  • November 9, 2020 at 10:37 pm #1259414
    liliaf

    Hello,
    I can’t edit the Widgets, Theme Options or Customizer on https://welencostovestore.com/. I’ve disabled all plugins, extra themes, and contacted the hosting provider. They say the issue is with
    Template: enfold
    Stylesheet: enfold
    Can you please advise ASAP?
    Thanks,
    LF

    November 10, 2020 at 12:05 am #1259430
    Victoria

    Hey liliaf,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    November 10, 2020 at 8:37 pm #1259657
    liliaf
    This reply has been marked as private.
    November 11, 2020 at 12:40 am #1259734
    Victoria

    Hi liliaf,

    Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

    To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

    Best regards,
    Victoria

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