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  • #1258440

    When I click on “edit element” by the text block to edit the text displayed, I see a visual and text view. The visual view is blank. Whenever I try editing the text in the code, the code breaks. Please advise.

    I am providing the log in info for you in the private content section. Here is the edit needed:
    Homepage, by Contact Us
    Current Text: Inquire about our community or arrange a visit to spend Shabbos in Agoura Hills
    Replace with: Inquire about Jewish Life in the Conejo Valley

    Thank you

    #1258573

    Hey click580,

    Thanks for the login details. I see that you are running an old version of the theme, could you try to update to the latest version (4.7.6.4) to see if that helps please? The update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    #1258643

    Thank you for the response. I am working off of a child theme and I do not want to break the site by updating the theme. I will need to take the time to properly look into this. However, this is an edit that we need completed ASAP and this error is getting in the way.

    Would you be able to use the login details I provided to log in to the backend of the site to edit the text as I specified in the previous message?

    Thank you

    #1258834

    Hi,

    Thanks for the update. I’ve edited the text for you, please review your site.

    Best regards,
    Rikard

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