-
AuthorPosts
-
November 4, 2020 at 9:29 pm #1258440
When I click on “edit element” by the text block to edit the text displayed, I see a visual and text view. The visual view is blank. Whenever I try editing the text in the code, the code breaks. Please advise.
I am providing the log in info for you in the private content section. Here is the edit needed:
Homepage, by Contact Us
Current Text: Inquire about our community or arrange a visit to spend Shabbos in Agoura Hills
Replace with: Inquire about Jewish Life in the Conejo ValleyThank you
November 5, 2020 at 12:03 pm #1258573Hey click580,
Thanks for the login details. I see that you are running an old version of the theme, could you try to update to the latest version (4.7.6.4) to see if that helps please? The update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardNovember 5, 2020 at 4:17 pm #1258643Thank you for the response. I am working off of a child theme and I do not want to break the site by updating the theme. I will need to take the time to properly look into this. However, this is an edit that we need completed ASAP and this error is getting in the way.
Would you be able to use the login details I provided to log in to the backend of the site to edit the text as I specified in the previous message?
Thank you
November 6, 2020 at 12:10 pm #1258834 -
AuthorPosts
- You must be logged in to reply to this topic.
