When I install the last version of the theme, it breaks easyslider, adding white space as per the image below
https://vitalis.tinytake.com/tt/NDc0MzA5Ml8xNTAwNDg2NQ
Any chance you can help me with this?
Many thanks in advance.
Hey Steve,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
Victoria
Staging website below
Hi,
Thanks for that. I tried going to the backend of the page in question, but it won’t allow me to go there. Could you upgrade the account to have admin rights please?
Best regards,
Rikard
Hi Rikard,
thanks for this.
Can you please check now?
Thanks in advance,
Steve
Hi Steve,
Thanks for that. It looks like the slider has not been updated, since there a lot of options missing from the version on your site. This is what the advanced tab in the element options is supposed to look like for example: https://imgur.com/a/tExYz9h
It looks like you are overriding the slider in your child theme, and that is the likely cause of this problem. Could you try to copy the content from the parent theme files over to your child, and add back your customisations after that to see if that helps please? You could also try to activate the parent to check if everything works as it should then.
Best regards,
Rikard