Viewing 4 posts - 1 through 4 (of 4 total)
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  • #1246033

    Hi,

    I have updated enfold and after that I have the same problem as onesmile https://kriesi.at/support/topic/no-space-characters-in-headlines-buttons/#post-1245829. There are no space characters possible in all the headlines, buttons and textfields images.

    Best regards,
    Astrid

    #1246204

    Hey Astrid,

    This problem occurs since you have the Revolution Slider active. We can try to install our latest development version of the theme, which should fix this, if you like? If so then please include FTP login details in private as well, and verify that you have backups of the site in case something should go wrong during the update.

    Best regards,
    Rikard

    #1246487

    Hi Rikard,

    The Revolution Slider isn’t the problem. I know this because I have 7 purchases of the enfold theme. Currently I have also updated an other website and there occured the same problem. I have no other plugins then Woocommerce with extra options there. Can you send me the newest development version to try it myself on my different websites?? Or isn’t that a possibility?

    Best regards,
    Astrid

    #1246961

    Hi Astrid,

    The Revolution slider is the problem, I just deactivated it temporarily on your site and spaces work after that. If you are having problems on a site which is not running that plugin then you are likely not running the latest version of the theme (4.7.6.3). We can’t send you the latest development version, but we’d be happy to install it on the site where you are running the Revolution slider on. If you want us to do that then please include FTP login details with your next reply. We’ll keep the current version of the theme as well, so that you can switch back if you like.

    Best regards,
    Rikard

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