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  • #1244387

    Hi guys,

    How can I upgrade from 3.4.7 to 4.7.6.3?

    I’m working on a website which has Enfold 3.4.7 installed.
    After the latest WordPress update, some parts of the theme aren’t loading any more.

    Also, when checking the theme’s status in the backend, WordPress doesn’t recognize that the theme is outdated an in need of an update.
    That was already a bad sign.

    So, I purchased a new licence for Enfold. However, after uploading via FTP, both the site’s frontend and backend said it had a critical error and the site was inaccessible.

    WP DEBUG says the following:
    Fatal error: Cannot redeclare av_countdown_events_fallback() (previously declared in /home/w7ur5khswoym/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php:16) in /home/w7ur5khswoym/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php on line 8

    For now I just reuploaded the theme…… But I really need to figure out this issue.
    Any ideas?

    #1244451

    Hey rotterdammarketing,

    There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your ThemeForest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works.

    Best regards,
    Victoria

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