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I seem to be having trouble editing my pages. I am not a website designer, but have made changes/tweaks to my website in visual editor in the past. Now, when I go to visual editor on one of my pages, the box is blank. If I highlight it, then it just shows HTML code.
Also, when I click on a page, there’s short code above the layout builder. I’ve tried searching the forums where it says to switch to classic editor, but I’m not seeing that option under my Enfold Theme Options.
What do you suggest?
Hey aussiedelta12,
First off, please make sure that you are running the latest version of the theme (4.7.5) https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If you should still have problems after updating to that then please post admin login details in private so that we can have a closer look.
Best regards,
RikardHi! Thanks for this help. So it looks like the latest version of the theme that I have is 4.2.2. But it’s not showing that any updates are available.
Do I have to manually update? I’m a little scared to do that for fear of messing up my current website.
Thanks
MelHi Mel,
Sorry for the problem and thanks for the update. Yes, it unfortunately has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
Rikard
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