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  • June 26, 2020 at 1:51 pm #1225804
    kwlodar

    Hi,
    I’m confused. It should be easy. I followed this recomendation: https://kriesi.at/support/topic/how-to-hide-the-scroll-to-top-button/ adding quick css code:

    #top #scroll-top-link {
    display: none !important;
}

    I tried also

    
#scroll-top-link {display: none; }

    but non works for me.
    My page: http://www.sensity.pl

    Pls. help.
    Regards,
    Chris

    • This topic was modified 4 years, 5 months ago by kwlodar.
    June 28, 2020 at 5:06 am #1226178
    Rikard

    Hey Chris,

    Please try clearing the cache/minification from your optimisation plugin.

    Best regards,
    Rikard

    July 12, 2020 at 10:32 pm #1229801
    kwlodar

    Hey Rikard,
    do you have any idea how to do it? I use Light speed cache. I tried ‘Purge all” and “Purge all css/js cache” options and nothing changed.
    https://snipboard.io/akCIoy.jpg

    the code is still placed in quick css section

    #top #scroll-top-link {
    display: none !important;
    }

    • This reply was modified 4 years, 4 months ago by kwlodar.
    July 13, 2020 at 11:26 am #1229910
    Nikko

    Hi kwlodar,

    The code you posted is correct and it should work.
    I have inspected your site and I don’t see that code.
    As Rikard mentioned, it’s most likely due to caching.
    Can you try to disable CSS file merging and compression in Enfold > Performance, purge the cache again and check?

    Best regards,
    Nikko

    July 15, 2020 at 7:19 pm #1230705
    kwlodar

    Hi Nikko,
    I have CSS file merging and compression in Enfold > Performance totaly disabled. As I wrote, I use only Light Speed Cache and I tried ‘Purge all” and “Purge all css/js cache” options and nothing changed. Here are the options: https://snipboard.io/akCIoy.jpg.
    Do you have any idea what should I do?
    Best!
    Chris

    July 16, 2020 at 5:39 am #1230813
    Nikko

    Hi Chris,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    July 16, 2020 at 10:44 am #1230872
    kwlodar

    OK, login credentials below.

    July 16, 2020 at 1:16 pm #1230905
    Nikko

    Hi kwlodar,

    Thanks for giving us admin access (you can remove it now).
    The problem was the comment you used // isn’t valid in css, you’ll need to use

    /* comment here */

    I just replaced it and the CSS codes worked. :)

    Best regards,
    Nikko

    July 16, 2020 at 2:11 pm #1230925
    kwlodar

    Nikko, thanks for your help so much!
    This happens when psychologists are engaged in programming. :)))

    Stay safe!

    July 16, 2020 at 3:54 pm #1230955
    Yigit

    Hey Chris,

    Glad Nikko could help!

    If programmers were engaged in psychology, I guess the fix would not be this simple :D

    Let us know if you have any other questions or issues!

    Regards,
    Yigit

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Viewing 10 posts - 1 through 10 (of 10 total)
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