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We place the live chat script into Google Analytics Tracking Code section and it has always worked, until this new version.
Hey James,
Please have a look at the following thread:
https://kriesi.at/support/topic/google-analytics-not-tracking-after-enfold-theme-update/
If you need further assistance please let us know.
Best regards,
VictoriaNope, its still not working. I have followed everything recommended and I still cannot get the live chat script to run. Yet it works on previous versions of Enfold.
<!–Start of Tawk.to Script–>
<script type=”text/javascript”>
var Tawk_API=Tawk_API||{}, Tawk_LoadStart=new Date();
(function(){
var s1=document.createElement(“script”),s0=document.getElementsByTagName(“script”)[0];
s1.async=true;
s1.src=’https://embed.tawk.to/5975e2bb5dfc8255d623e9f5/default’;
s1.charset=’UTF-8′;
s1.setAttribute(‘crossorigin’,’*’);
s0.parentNode.insertBefore(s1,s0);
})();
</script>
<!–End of Tawk.to Script–>Hi,
Sorry for the late reply!
Could you please create a temporary admin login and post them here privately so we can look into it? :)
Best regards,
YigitI created a admin for you, but you never logged in. I have now used a plugin to get around the problem. However google maps has stopped working now.
Hi James,
Thanks for the update, I’m glad that you found a solution for the first problem. We would need to access the backend of your site to investigate the maps problem as well though, and I can’t see any login details in this thread. Could you try posting the login details again please? Also don’t forget to write something in the public box of your reply.
Best regards,
Rikard
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