critical error on your website(s)

Hey So Evolve,

Are you referring on this plugin: https://wordpress.org/plugins/wp-braintree/ ?
Also try to access your site via FTP or Cpanel and if there’s an error_log file (usually in public_html folder).
Open it and see the latest errors.
If there’s no error_log file, can you try to enable debugging: https://wordpress.org/support/article/debugging-in-wordpress/#example-wp-config-php-for-debugging
Access your site via FTP or Cpanel and go to wp-config.php file find:

define( 'WP_DEBUG', false);

and replace with:

// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );

// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );

// Disable display of errors and warnings
define( 'WP_DEBUG_DISPLAY', false );

try to trigger the error by opening your site.
And check wp-content > debug.log
That should give us information on the error.

Best regards,
Nikko

Hi So Evolve,

I tried to check in the forum if there are issues related to WooCommerce PayPal Powered by Braintree Gateway or just a mention of it but I could not find one.
Meanwhile, Woocommerce is really popular and I have an install that uses WP 5.4.1, Enfold 4.7.4, Woocommerce 4.1.0, and PHP version 7.3 and it seems to work well without any issues.
Can you give us the error_log or the content of debug.log file?

Best regards,
Nikko

Hi Paul,

You can upload it in https://uploadfiles.io/ or any online file sharing site then post the link here (or in private content)

Best regards,
Nikko

Hi Paul,

Thanks for that, the error listed is this one:

PHP Fatal error:  Allowed memory size of 134217728 bytes exhausted (tried to allocate 15728672 bytes) in /public_html/wp-includes/wp-db.php on line 1390

It seems that the memory your site is using is more than what’s it allocated that’s why it fails.
To fix it, please do the following recommendation: https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/

Best regards,
Nikko