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Hi guys,
I have a lead magnet on my website and for now I use the basic Enfold Contact form element.
When people enter their email address, they get the confirmation that the email was send, but it ends up in the spamfolder of my webhost and the visitor does not receive the email.
After contacting my webhost, they told me I get a huge spam score, because the contact form is missing a few opening tags and body & html tags. Example in private information.
(I’m working on setting up mailchimp, but in the mean time I would like to be able to use the Enfold contactform?)
How can I fix this, can you help me please?
Sincerely,
MortickaHey Morticka,
Thank you for the inquiry.
Have you tried changing the from address to your own domain email address? This should prevent the mail server from marking the emails coming from the contact form as suspicious or spam. Please check the documentation for additional troubleshooting steps.
// https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-
Best regards,
IsmaelHi Ismael,
Yes, I already did that, did not change anything.
In the mean time I embedded a form in the website from an email provider like Mailchimp (Moosend) and that works.
I do however still have a contactform on the site as well. I’ll try the solutions you’ve provided in the link.
Sincerely,
Morticka
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