Viewing 7 posts - 1 through 7 (of 7 total)
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    Posts
  • April 17, 2020 at 1:39 pm #1204714
    YourChoice Informatik GmbH

    Hi
    We us the Enfold Child Instagram widget on several websites.
    Since one week, it does not work anymore on one of this websites.
    There is the message “Instagram hat ungültige Daten zurückgegeben.”
    See details in the private content section.
    Thanks very much.
    Best regards
    Mike

    April 19, 2020 at 5:28 am #1205165
    Rikard

    Hey Michael,

    Sorry for the problem, please refer to this reply by Yigit: https://kriesi.at/support/topic/instagram-not-loading/#post-1204630

    Best regards,
    Rikard

    April 20, 2020 at 9:14 am #1205425
    YourChoice Informatik GmbH

    HI Rikard
    Thanks very much. So we will use this plugin of Smash Balloon. We already use it on some websites, so that’s no problem.
    But what I still do not understand is, why it still works on some websites??? Can you explain that? Because this are all shared hostings…
    Best regards
    Mike

    April 24, 2020 at 9:41 am #1206755
    YourChoice Informatik GmbH

    Hi
    Any idea, why the “old” widget works on some websites and on some not? We like to know, when we have to use which of the widgets and why ;-)
    Thanks very much.
    Best regards
    Mike

    April 24, 2020 at 4:01 pm #1206837
    Victoria

    Hi Mike,

    We do not know for a fact. It is better to use the plugin as of now.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    April 24, 2020 at 5:52 pm #1206880
    YourChoice Informatik GmbH

    HI Victoria
    Okey, so we will use the plugin everywhere.
    You can close this issue.
    Best regards
    Mike

    April 24, 2020 at 7:57 pm #1206930
    Jordan Shannon

    Hi,

    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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Viewing 7 posts - 1 through 7 (of 7 total)
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