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  • #1197898

    Hi, not sure what happened but seem to be maxing out my daily query limits very fast with my host provider. I installed query monitor and I got the attached issues come up. My hosting company said all the errors were issues I need to take up with the theme developer. I’ve attached screen shots of the errors I’m getting. I also have a bunch of errors on my theme update page and I’ve included the errors below. I have installed the latest version of the theme and it didn’t seem to do anything for my problems.

    Errors on theme update page:

    Errors occured checking on 2020/02/24 19:24:
    Download Package URL: Errorcode 403 returned by Envato: Forbidden:
    – response_code: 403
    – reason: scope-missing
    Download Package URL: Errorcode 403 returned by Envato: Forbidden:
    – response_code: 403
    – reason: scope-missing
    Download Package URL: A problem occured accessing your download link. Unable to perform update.
    Download Package URL: A problem occured accessing your download link. Unable to perform update.
    Following Envato package errors occured:
    Enfold – 4.7.3, Enfold – 4.7.3
    Errors occured checking on 2020/03/06 22:40:
    Download Package URL: Errorcode 403 returned by Envato: Forbidden:
    – response_code: 403
    – reason: scope-missing
    Download Package URL: Errorcode 403 returned by Envato: Forbidden:
    – response_code: 403
    – reason: scope-missing
    Download Package URL: A problem occured accessing your download link. Unable to perform update.
    Download Package URL: A problem occured accessing your download link. Unable to perform update.
    Following Envato package errors occured:
    Enfold – 4.7.3, Enfold – 4.7.3
    Errors occured checking on 2020/03/11 03:28:
    Download Package URL: Errorcode 403 returned by Envato: Forbidden:
    – response_code: 403
    – reason: scope-missing
    Download Package URL: Errorcode 403 returned by Envato: Forbidden:
    – response_code: 403
    – reason: scope-missing
    Download Package URL: A problem occured accessing your download link. Unable to perform update.
    Download Package URL: A problem occured accessing your download link. Unable to perform update.
    Following Envato package errors occured:
    Enfold – 4.7.3, Enfold – 4.7.3
    Errors occured checking on 2020/03/19 20:02:
    Download Package URL: Errorcode 403 returned by Envato: Forbidden:
    – response_code: 403
    – reason: scope-missing
    Download Package URL: Errorcode 403 returned by Envato: Forbidden:
    – response_code: 403
    – reason: scope-missing
    Download Package URL: A problem occured accessing your download link. Unable to perform update.
    Download Package URL: A problem occured accessing your download link. Unable to perform update.
    Following Envato package errors occured:
    Enfold – 4.7.3, Enfold – 4.7.3
    Errors occured checking on 2020/03/25 11:55:
    Download Package URL: Errorcode 403 returned by Envato: Forbidden:
    – response_code: 403
    – reason: scope-missing
    Download Package URL: Errorcode 403 returned by Envato: Forbidden:
    – response_code: 403
    – reason: scope-missing
    Download Package URL: A problem occured accessing your download link. Unable to perform update.
    Download Package URL: A problem occured accessing your download link. Unable to perform update.
    Following Envato package errors occured:
    Enfold – 4.7.3, Enfold – 4.7.3

    Please help! let me know if you need anymore info or to log into the site.

    Thank-you
    Vickie

    #1198827

    Hey Mouth19,

    Please have a look at the following thread:

    Please install the Envato Market plugin
    https://envato.com/market-plugin/ and try the update again.

    If you need further assistance please let us know.

    Best regards,
    Victoria

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