Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • March 18, 2020 at 6:13 am #1194019
    a1mueller

    Hello,
    For Some reason the drag-and-drop portion of editing a page is gone and it is display only short codes to edit. It says my theme is up-to-date. How can I get this drag-and-drop feature back to add content blocks to my page?

    Thanks,
    Amy

    March 18, 2020 at 7:05 am #1194042
    Nikko

    Hi a1mueller,

    Thanks for giving us admin access.
    Please update your PHP version from 5.6 to 7+, also update Enfold to the latest version 4.7.3.
    Make sure to have a backup first before doing the update.

    Best regards,
    Nikko

    March 19, 2020 at 11:13 pm #1194627
    a1mueller

    I updated via bluehost to 7.0 with php. Within wordpress I am seeing this message still for Enfold:
    Theme Updates
    No Updates available. You are running the latest version! (4.2.6)

    March 19, 2020 at 11:31 pm #1194628
    a1mueller

    I read up on threads about updating via ftp, but wouldn’t the instructions require me to repurchase the newest version of the theme? How do I utilize what I have already purchased and still get the .zip file to upload that is a newer version?

    March 20, 2020 at 2:00 am #1194656
    a1mueller
    This reply has been marked as private.
    March 20, 2020 at 5:10 am #1194689
    Nikko

    Hi a1mueller,

    Please do the following after making a backup:

    • Unzip the zip file you have downloaded from Themeforest
    • Open the unpacked folder produced by unzipping the file and you should find enfold.zip file
    • Go to your site, and in the Dashboard, go to Appearance > Themes and click the Add New button
    • Click the Upload Theme button then click Choose File and upload the enfold.zip file
    • Install and Activate the theme

    Best regards,
    Nikko

    March 21, 2020 at 6:29 pm #1195119
    a1mueller
    This reply has been marked as private.
    March 22, 2020 at 5:58 am #1195181
    Rikard

    Hi,

    Sorry for the problem. The update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

    After you have updated then try to activate the Classic Editor in the main page of the theme options.

    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

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