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  • March 13, 2020 at 3:34 pm #1192901
    maaikevk

    Hi,

    Still very much in love with Enfold.

    I’m trying to configurate the enfold cookie settings so that no cookies get placed in the browser of my visitor until they have given their consent. But when testing the different enfold options, 2 of the cookies are loaded every time (I have cleaned the browser I am testing with).

    I have read the documentation files, but can’t figure out where it went wrong.

    Can you advice me about this?

    Hope to hear from you!

    PS: I have temporarily re-activated the plugin I used before Enfold developed the cookie-options.

    • This topic was modified 4 years, 9 months ago by maaikevk.
    March 19, 2020 at 11:06 am #1194365
    Ismael

    Hey maaikevk,

    Thank you for the inquiry.

    Which cookies are you seeing in the local storage? Setting the default cookie behavior to the third option should disable all cookies generated by the theme and external services such as maps and videos.

    Best regards,
    Ismael

    March 19, 2020 at 11:11 am #1194366
    maaikevk

    Hi Ismael,

    Thank you for your repsonse!

    The twitter connection keeps existing.

    Is it possible to disable that one too?

    March 23, 2020 at 8:48 am #1195387
    Ismael

    Hi,

    What is the name of the cookie? The theme doesn’t really generate cookies for twitter, so it’s probably from a plugin. You should contact the plugin author for more info.

    Best regards,
    Ismael

    April 2, 2020 at 5:09 pm #1200228
    maaikevk

    Hi Ismael,

    I have now purchased a cookie plugin which works great!
    ( https://codecanyon.net/item/weepie-cookie-allow-easy-complete-cookie-consent-plugin/10342528?)

    Although youtube video is only considered to be blocked when the link is put directly into a text element. When it’s put in aan video element, the plugin allows the cookie to be placed.

    You’ll probably tell me it’s a plugin thing, so I’ll ask them first about this issue.

    Tx!

    April 6, 2020 at 5:10 am #1201124
    Ismael

    Hi,

    Thank you for the update.

    You can actually set the video element to not render automatically on page load. The Lazy Load videos settings is located in the Advanced > Privacy Settings toggle of the video element.

    Best regards,
    Ismael

    April 6, 2020 at 3:59 pm #1201264
    maaikevk

    Thanks for that suggestion.

    I have made a testpage (see comments for the link) to see if it makes a difference. Unfortunately it doesn’t. It does prevent the video from loading right away, but the cookie gets placed anyway :-(

    April 13, 2020 at 8:08 am #1203242
    Ismael

    Hi,

    The video is not visible in the page because a plugin is hiding it with css, but we do see the youtube cookies in the local storage. And it looks like you’ve created the page from a different site. How can we access it?

    This is the css code from the plugin.

    .wpca-blocked {
	display: none !important;
}

    Can you still see the cookie when the wpca plugin is disabled?

    We can’t reproduce the same issue our end using the Video element with the lazy load option enabled.

    Best regards,
    Ismael

    April 18, 2020 at 4:09 pm #1204977
    maaikevk

    Hi Ismael,

    I have been talking to the plugin developers and I think it is all set now.

    Don’t know why you couldn’t access the page. I have created it with the advanced editor.

    Thanks for your effort.

    Have a great weekend.

    April 18, 2020 at 4:34 pm #1204991
    Jordan Shannon

    Hi,

    Did you need additional help with this topic or shall we close?

    Best regards,
    Jordan Shannon

    April 18, 2020 at 9:13 pm #1205119
    maaikevk

    Fine if you close it Jordan. Thanks for your help.

    April 18, 2020 at 9:56 pm #1205128
    Jordan Shannon

    Hi,

    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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Viewing 12 posts - 1 through 12 (of 12 total)
  • The topic ‘Cookie settings: deactivate plugins and scripts until consents are given’ is closed to new replies.