Viewing 6 posts - 1 through 6 (of 6 total)
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  • March 6, 2020 at 10:40 am #1190803
    sitadi

    Hi,
    when I display the website on my smartphone, all cookies are deactivated while they are well checked activated on the privacy page (the google map is not displayed, the captcha is deactivated etc …) and I can’t activate them. The badge does not appear on the smartphone screen either, can you help me understand why? because everything is going well on the computer.
    Thank you for your help,

    March 7, 2020 at 5:22 am #1191060
    Rikard

    Hey sitadi,

    Thanks for the login details. First off, could you try updating the theme to the latest version (4.7.3) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update

    Best regards,
    Rikard

    March 7, 2020 at 11:59 am #1191090
    sitadi

    Hi Rikard,
    It’s ok !! I completely forgot to enter the token,
    Have a nice week-end,

    March 8, 2020 at 5:17 am #1191205
    Rikard

    Hi,

    Great, thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    March 8, 2020 at 1:05 pm #1191250
    sitadi

    Hi,
    You can close it, thank you !
    Best regards,

    March 9, 2020 at 4:12 am #1191366
    Rikard

    Hi,

    Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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Viewing 6 posts - 1 through 6 (of 6 total)
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