Theme Update says "You are running the latest version! (4.4.1)" - Support

Viewing 8 posts - 1 through 8 (of 8 total)

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March 5, 2020 at 5:18 pm #1190505
peterbiermann
Participant
Themeforest User Name is set.
Themeforest API Key is set.
But Theme Update says
No Updates available. You are running the latest version! (4.4.1)

Edit: Running Website with a Child-Theme.

Target: Fixing Problems with Gutenberg.
- This topic was modified 4 years, 11 months ago by peterbiermann.
March 5, 2020 at 9:11 pm #1190650

Victoria
Inactive Moderator

Hey peterbiermann,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

March 6, 2020 at 11:13 am #1190812

peterbiermann
Participant

This reply has been marked as private.

March 6, 2020 at 8:59 pm #1190993

Victoria
Inactive Moderator

Hi peterbiermann,

Please install this plugin and see if you can see the update:
https://envato.com/market-plugin/

Best regards,
Victoria

March 16, 2020 at 4:53 pm #1193532
peterbiermann
Participant
Hi,
ok Enfold is up to date.
But now I cannot “save” changes on the sites.

“Es gab einen kritischen Fehler auf deiner Website. Bitte überprüfe den Posteingang deiner Website-Administrator-E-Mail-Adresse für weitere Anweisungen. Erfahre mehr über die Fehlerbehebung in WordPress.”
- This reply was modified 4 years, 11 months ago by peterbiermann.
March 17, 2020 at 4:58 am #1193724

Rikard
Keymaster

Hi,

Sorry for the problem. The update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

After you have updated then try to activate the Classic Editor in the main page of the theme options.

Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

March 17, 2020 at 11:42 am #1193763

peterbiermann
Participant

This reply has been marked as private.

March 17, 2020 at 2:10 pm #1193799

Rikard
Keymaster

Hi,

Sorry for the problem, this is not a general problem with theme though. Could you update on a staging version of the site so that we can have a look at the actual error maybe? You are still running 4.4.1 so we can’t see the problem.

Best regards,
Rikard
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