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  • #1188586

    Hi, I have contacted people from composite products plugins about an error that presents only in safari.
    Here is the answer, and don’t know if you can check or help me guiding me in what to do.

    Thanks

    Thanks for reaching out!

    When opening https://terely.com/tienda/celebra/ponque-impreso I can see there’s an error in my Safari console: https://a.cl.ly/WnuNGGRE

    Errors with page scripts like this will prevent other code from executing, which is why your Composite Product is failing to initialize here. The error seems to be originating from an “Avia”-prefixed script, and is only triggered in Safari. I believe there is a framework/plugin with that name, so if it rings a bell I would suggest contacting the plugin/theme developers and letting them know about this. Once they’ve fixed it, all other code on your page, including Composite Products, will function without issues :)

    Cheers,

    #1188930

    Hey Daniel,

    Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

    To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

    If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area

    Best regards,
    Victoria

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