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February 14, 2020 at 1:27 pm #1184478
I have downloaded and updated my enfold theme and it doesn’t work.
I had to go back to the old version but it looks something bad.This message appears to me:
Warning: count(): Parameter must be an array or an object that implements Countable in /homepages/39/d738625155/htdocs/Jack/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/av-helper-masonry.php on line 362February 15, 2020 at 9:01 am #1184706Hey Leoning,
Sorry for the problem. The update to 4.7.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
After you have updated then try to activate the Classic Editor in the main page of the theme options.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardFebruary 17, 2020 at 12:13 pm #1185181Hi thanks.
I tried to erase all the issues and in the computer version it seems that it already works but the mobile version still appears the code.I have read everything but I don’t know what to do with this error
Warning: count(): Parameter must be an array or an object that implements Countable in /homepages/39/d738625155/htdocs/Jack/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/av-helper-masonry.php on line 362
February 17, 2020 at 6:51 pm #1185359Hi Leoning,
Please have a look at the following thread:
https://kriesi.at/support/topic/php-7-2-1-issue-on-enfold-4-2/Can you share you WordPress credentials please, the ones above did not work for me.
If you need further assistance please let us know.
Best regards,
Victoria -
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