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  • January 17, 2020 at 3:02 pm #1175461
    Original_Pictorial

    Hi,

    After the most recent WordPress update I have now lost my advanced editor option when deigning / updating pages and am stuck with the new WordPress Block editor.

    I’ve made sure the Enfold theme has been updated but sill no joy!

    Please can you advise?

    Many thanks :)

    January 17, 2020 at 3:15 pm #1175476
    Yigit

    Hi,

    Thanks for contacting us!

    Please go to Enfold theme options and choose to use WP Classic editor in “Select your editor” :)

    Regards,
    Yigit

    January 17, 2020 at 3:40 pm #1175495
    Original_Pictorial

    Hi Yigit, I can’t see this option anywhere sorry!

    /Users/cara/Desktop/Screenshot 2020-01-17 at 13.40.21.png

    January 17, 2020 at 3:42 pm #1175496
    Yigit

    Hi,

    Could you please create temporary admin logins and post them here privately so we can look into it?

    Cheers!
    Yigit

    January 17, 2020 at 3:43 pm #1175497
    Original_Pictorial

    Screengrab of where I'm looking

    January 17, 2020 at 3:46 pm #1175502
    Yigit

    Hi,

    Please scroll down to the bottom of the theme options and it should be there – https://imgur.com/a/pOGjaUf :)

    Best regards,
    Yigit

    January 17, 2020 at 3:59 pm #1175512
    Original_Pictorial

    Screenshot 2

    January 17, 2020 at 4:01 pm #1175513
    Original_Pictorial

    Yep, definitely can’t see this option which is why I’m struggling me thinks!

    I’m running the Enfold Child theme which I updated as prompted today – is this the issue as we’re clearly looking at different versions?

    Thanks :)

    January 17, 2020 at 4:02 pm #1175514
    Original_Pictorial

    It says the following:

    “Theme Updates

    No Updates available. You are running the latest version! (4.4.1)”

    January 17, 2020 at 4:08 pm #1175515
    Yigit

    Hi,

    Due to changes made in Envato API, you would need to manually update Enfold versions older than 4.5. You can find more info and instructions in this post – https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/.

    After updating Enfold to the latest version 4.7.1, option should be available in Enfold theme options :)

    Best regards,
    Yigit

    January 17, 2020 at 4:12 pm #1175517
    Original_Pictorial

    Aha, thanks Yigit – I’ll give that a go this afternoon to sort :)

    January 17, 2020 at 4:57 pm #1175524
    Yigit

    Hi,

    You are welcome! We are going to keep the thread open and wait to hear from you :)

    Best regards,
    Yigit

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