Single product page layout issue - Support | Kriesi.at

Viewing 11 posts - 1 through 11 (of 11 total)

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January 10, 2020 at 2:45 pm #1172189

mawebdesign
Participant

Hi
After updating the theme my single product page is now displaying very strange, please see: https://madeleybrasscastings.co.uk/product/aluminium-indian-head-guy-motors-radiator-cap/

We want it to look like it did before, like your site: https://kriesi.at/themes/enfold-2017/product/calligraphy-set/

Please confirm how we can fix this?

Thank you

January 10, 2020 at 3:02 pm #1172203

mawebdesign
Participant

Sorry the maintenance was enabled, this is now live. Thank you

January 10, 2020 at 4:02 pm #1172239

Yigit
Keymaster

Hi,

Thanks for contacting us!

I have attached the latest available Enfold beta in private content field below. Please update the theme.
You can find change log here – https://kriesi.at/support/topic/enfold-upcoming-fixes/

Cheers!
Yigit

January 10, 2020 at 4:05 pm #1172241

mawebdesign
Participant

Thank you Yigit
Do i just delete or rename the old theme through FTP and upload your attachement to fix the issue?
Please confirm
Thank you for your help & support
Mark

January 10, 2020 at 4:08 pm #1172245

Yigit
Keymaster

Hi,

You can overwrite via FTP, delete the theme in Appearance > Themes and re-upload or use this plugin – https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/. If you decide to use the plugin, you can simply upload the theme in Appearance > Themes and your existing theme will be overwritten.

Regards,
Yigit

January 10, 2020 at 4:29 pm #1172254

mawebdesign
Participant

Hi, Yigit

That worked thank you

Aluminium Indian Head Guy Motors Radiator Cap

Another issue we have just noticed is when we click through the product images, there are more than whats in the individule product & shows other images not releated to the product, how can this be fixed?

Appriciate your support
Mark

January 13, 2020 at 6:21 am #1172656

Ismael
Moderator

Hi,

Thank you for following up.

The images in the footer should not be included in the lightbox group. Can we access the site temporarily? Please post the login details in the private field and make sure that the Appearance > Editor panel is accessible.

Best regards,
Ismael

January 13, 2020 at 10:31 am #1172703

mawebdesign
Participant

Hi Ismael

Thank you, please see below:

January 14, 2020 at 12:43 pm #1173258
Ismael
Moderator
Hi,

Thank you for the update.

We modified the js/avia-snippet-lightbox.js file a bit — added the .woocommerce-product-gallery__wrapper selector in the groups parameter. It is working properly now.
```
		groups			:	['.woocommerce-product-gallery__wrapper', '.avia-slideshow', '.avia-gallery', '.av-horizontal-gallery', '.av-instagram-pics', '.portfolio-preview-image', '.portfolio-preview-content', '.isotope', '.post-entry', '.sidebar', '#main', '.main_menu', '.woocommerce-product-gallery'], 
```
When you have the time, please update the theme to version 4.7.1 and remove the older copies.

Best regards,
Ismael
January 14, 2020 at 12:52 pm #1173269

mawebdesign
Participant

Hi Ismael

Thank you for this, mush appreciated.

Speak soon
Mark

January 14, 2020 at 12:54 pm #1173271

Yigit
Keymaster

Hi,

Glad Ismael could help! Let us know if you have any other questions or issues :)

Best regards,
Yigit
Author

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