Viewing 7 posts - 1 through 7 (of 7 total)
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  • December 17, 2019 at 2:56 am #1166637
    ahouglum

    I can’t get the accordion to work on my site.

    They just stay open and won’t close.

    Any know issue with accordion and tabs on the same page?

    December 17, 2019 at 3:06 am #1166638
    ahouglum

    Forgot to say. Running Enfold 4.5.5

    December 17, 2019 at 1:17 pm #1166811
    Rikard

    Hi,

    Sorry for the problem. First off, could you try updating the theme to the latest version (4.6.3.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

    January 4, 2020 at 1:51 am #1170165
    ahouglum

    I updated the theme and are still getting the issue. Not seeing any JS errors… Not sure where to look.

    January 4, 2020 at 7:19 pm #1170320
    Victoria

    Hi ahouglum,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    January 6, 2020 at 8:07 pm #1170831
    ahouglum

    Here it is. In the private content.

    January 7, 2020 at 7:04 pm #1171137
    Victoria

    Hi ahouglum,

    Yes, I see no JavaScript errors or any other errors either.

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

    Are there any edits in the child theme files? We cannot see the files.

    Best regards,
    Victoria

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