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December 9, 2019 at 7:55 pm #1164145
I wrote a page using the Advanced Layout Builder. The page displays correctly on preview, but only the first half is present when using the actual URL, and when I go back to the ALB to edit the page, I see a lot of garbage. What can I do to get back to a normal state ?
December 9, 2019 at 8:21 pm #1164166Hey neograms,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
You can use any email, even yours, just post the credentials in private.
Best regards,
VictoriaDecember 10, 2019 at 10:00 am #1164350This reply has been marked as private.December 10, 2019 at 1:42 pm #1164391This reply has been marked as private.December 10, 2019 at 1:48 pm #1164397Hey,
I enabled debugging mode – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode and enabled auto repair function and updated your page. Issue was related to custom codes you have on your page. It fixed the first two but third one is still broken. Could you please add third content once again and update the page?
Cheers!
YigitDecember 10, 2019 at 3:47 pm #1164466This reply has been marked as private.December 10, 2019 at 3:54 pm #1164469Hi,
Unfortunately, it seems so. Do you have revisions enabled? If so, you can load older version.
Cheers!
YigitDecember 10, 2019 at 4:49 pm #1164503This reply has been marked as private.December 11, 2019 at 6:48 pm #1164944This reply has been marked as private.December 12, 2019 at 4:25 am #1165044Hi,
Sorry for the problem. The likely reason for disappearing content is open HTML markup. For instance if you open a strong tag and then forget to close it properly, then that can break the layout builder.
<strong>Bold text closed properly</strong>I couldn’t see anything like that in your layout, but if this should happen again then just let us know here and we’ll have a closer look.
Best regards,
Rikard -
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