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  • December 1, 2019 at 6:39 am #1161572
    prasidium

    Hi there,

    A few queries with a website (prasidium.com) created quite a while ago using Enfold:

    – Homepage is blank (but can click on all other pages in menu)
    – I can no longer add links to forms (or anything) to any buttons (is greyed out in options)
    – Having issues getting content to show up/using the avia builder as it now appears that classic option is integrated into wordpress as default (I have added some code into the functions.php to just enable avia vs classic, which doesn’t seem to fix entire issue)

    **Have checked for updates and am running on WordPress 5.3 and Enfold 3.8.4 and have tried downgrading to php 7.0 (going on what threads I have read so far)**

    I am a bit of a novice when it comes to this, so am a bit lost with what is not working with what in the above versions or updates… I have read through lots of threads and tried to integrate as much as I can to problem solve, but have come to a dead end.

    Would love some advice as I feel like I have broken it!

    Cheers, Kristin

    December 2, 2019 at 12:59 pm #1161839
    Rikard

    Hey prasidium,

    Sorry for the problem. The version of the theme you are running is actually not current, it’s very old. Could you try to update to the latest version (4.6.3.1) to see if that helps please? The update to 4.6.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

    After you have updated then try to activate the Classic Editor in the main page of the theme options.

    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

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