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Hi!
I purchased the Enfold theme yesterday. And I entered the API key on my website. But it has not been updated. My version still stays at 4.2. But I saw that your theme has been updated to version 4.6. Do I have to wait until it updates automatically? Or am I doing something wrong?
You can check my product page. The “Description / Additional information / Review” tabs have been dislocation. Although it does not affect my product description. But it doesn’t look good. I remember it was after updating the WooCommerce plugin. It is estimated that the theme has not been updated, causing misalignment.
What should I do? I’m not familiar with building websites. My website is already open. Hope to update soon. TIA
Hey Emily,
Sorry for the problem. The update to 4.6.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
After you have updated then try to activate the Classic Editor in the main page of the theme options.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
Rikard
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