Viewing 5 posts - 1 through 5 (of 5 total)
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  • November 13, 2019 at 9:08 pm #1156514
    lyndondarkes

    Hi, I cant get my layerslider to work on IPads. I have tried it on 2 devices and i just see a space where the slider should be. It doesn’t work in landscape or portrait but works fine on my android devices and PC.

    This is the website affected

    Home

    I have raised a support ticket with Kreatura who make the LayerSlider and they have responded with this……

    Hello Lyndon,
    I’ve checked on your site and the slider fails in Safari with a JS error. This JS error is generated in your theme files, and blocks additional scripts on site. This is why the slider (and other things) do not work properly. Please contact the author of your theme regarding case. They should be able to address this error in their product. Once it’s gone, the slider will be back to normal. I’ve attached the error as a screenshot:

    I will attach the screenshot shortly

    Lyndon

    November 13, 2019 at 9:12 pm #1156515
    lyndondarkes

    I have uploaded the screenshot that they sent me here
    http://www.fisherperformance.co.uk/fp-error.jpg

    November 15, 2019 at 8:05 pm #1157280
    Victoria

    Hi Lyndon,

    Please have a look at the solution posted here:
    https://kriesi.at/support/topic/cookie-consent-bar/#post-1146123

    If you need further assistance please let us know.
    Best regards,
    Victoria

    November 16, 2019 at 12:49 am #1157375
    lyndondarkes

    Thank you, that worked. now i need to do that to 32 other sites.

    November 16, 2019 at 4:23 pm #1157491
    Victoria

    Hi lyndondarkes,

    Well, yes and it will be in the next update, so if it’s not critical maybe you can wait.

    Best regards,
    Victoria

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