I am receiving an error about an unresponsive script greensock.js on mobile when using Firefox. Loads fine on Chrome.
Hey wmdvanzyl,
Where can we see and reproduce the problem you are having?
Best regards,
Rikard
Sure. I have included the link in private content. You can only see it happen when LayerSlider is active on mobile view in Firefox – i can only duplicate it on an actual mobile device.
Hi,
Thanks for that. First off, could you try updating the theme to the latest version (4.6.3.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
Rikard
I have done so. You can see on a mobile device using Firefox the error i am referring to. The slider also looks crap, but that’s another issue for another day.
The unresponsive script is a big problem.
Any update on this?
Hi wmdvanzyl,
What makes you think it’s the greensock.js? It’s only 120kb should be loading fine.
Could you please attach some screenshots of the issue on the actual device?
Best regards,
Victoria
Hi Victoria.
See the attached image. Thank you for your response.
Hi wmdvanzyl,
Best regards,
Victoria
I don’t understand why you put your comment in the private data section? Could you at least put me in contact with someone from LayeredSlider so i can follow up with them? If the Enfold team can’t help me, maybe the people behind LayeredSlider can look into it.
Hi wmdvanzyl,
You can reach the Layer Slider support here:
https://codecanyon.net/item/layerslider-responsive-wordpress-slider-plugin/1362246/support
Best regards,
Victoria