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  • #1145719

    Hi,
    i wanted to Transfer the theme and all of my WP configurations from one Domain to another, so i moved the theme with wordpress plugin Duplicator but the theme doesn’t work properly, i get error messages in the page editor and i could not edit pages:

    Warning: Illegal string offset ‘allowed-shortcodes’ in /www/htdocs/xyz/domainname/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php on line 489
    Fatal error: Uncaught Error: Cannot use string offset as an array in /www/htdocs/xyz/domainname/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php:489 Stack trace: #0 /www/htdocs/xyz/domainname/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php(443): aviaShortcodeTemplate->create_sortable_editor_element(Array) #1 /www/htdocs/xyz/domainname/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/template-builder.class.php(397): aviaShortcodeTemplate->prepare_editor_element() #2 /www/htdocs/xyz/domainname/wp-includes/class-wp-hook.php(286): AviaBuilder->js_template_editor_elements(”) #3 /www/htdocs/xyz/domainname/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array) #4 /www/htdocs/xyz/domainname/wp-includes/plugin.php(465): WP_Hook->do_action(Array) #5 /www/htdocs/xyz/domainname/wp-includes/media-t in /www/htdocs/xyz/domainname/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php on line 489

    i replaced the correct path in this post with “xyz/domainname”

    i purchased the enfold theme through another service provider, therefore i don´t have the ZIP-File to install the theme new, i only have the purchase Code. i already contacted the service provider but still waiting for the answer or the zip-file.

    Can i download the theme again from your site or how can i fix the problem?

    thank you very much in advance

    Greetings from germany
    Juergen

    #1145803

    Hey jzecha,

    Yes, which version of Enfold do you need?

    Best regards,
    Victoria

    #1146177

    Hi Victoria,

    3.8 is my installed version for Enfold and 0.1.0 für the Child Theme for Enfold.
    Thank you

    Best regards
    Juergen

    #1146178

    Hey,

    You are currently using a very old version of the theme. Please update Enfold to the latest version 4.6.3.1 – https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Yigit

    #1146185

    Hi Yigit,
    That is not possible because i do not have the enfold.zip, could you please provide me a download link?
    thank you

    Best regards
    Juergen

    #1146209

    Hi,

    Please login on ThemeForest with the account you purchased Enfold and download the latest version from Downloads page.

    Best regards,
    Yigit

    #1146213

    The purchased theme is not in my profile available because i bought it from a service provider. I already contacted them but still wait for an answer.
    I could provide you the purchase code and username from the license file but i need the zip file to download.

    Thank you

    Best regards
    Juergen

    #1147362

    Hi Juergen,

    You might run into some issues. Please resort to this thread

    Best regards,
    Victoria

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