Avia editor not included on new pages - Support | Kriesi.at

Tagged: avia

Viewing 4 posts - 1 through 4 (of 4 total)

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September 13, 2019 at 3:32 pm #1138043

FFC
Participant

Hi – we updated theme and wp yesterday and now the avia editor is only available on pages we previously created but not on new pages.
Please advise – Thanks

September 15, 2019 at 5:30 am #1138451

Rikard
Keymaster

Hey fitforcommerce,

Login details are not working, please check and verify.

Best regards,
Rikard

September 17, 2019 at 4:06 am #1138986

FFC
Participant

This reply has been marked as private.

September 18, 2019 at 11:27 am #1139412

Rikard
Keymaster

Hi,

Thanks for that. I see that you are running an old version of the theme, could you try to update to the latest version (4.6.2) to see if that helps please? The update to 4.6.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

After you have updated then try to activate the Classic Editor in the main page of the theme options.

Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Also make sure that you update your PHP version, we recommend using 7.1 or 7.2.

Best regards,
Rikard
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