Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #1136566

    Hello,

    I’m using Enfold contact form but instead of the user email I have (Email address hidden if logged out) .
    I don’t understand this sentence written in the form element:
    Your from address
    Enter your from address for the form – if left blank it will default to user email or (Email address hidden if logged out)

    So I have 2 questions:
    1 – Can you explain what I have to enter here to get the user email address?
    2 – I’ve received an email from someone, for a sale, but I can’t answer because I don’t have his email adress but no-reply… instead.
    How can I access the email address in the database to be able to answer.

    Tx a lot,
    Marine

    #1136652

    Hey newki75,

    Please refer to solution https://kriesi.at/support/topic/enfold-4-5-7-1-beta-2-form-missing-senders-email-address/#post-1136599.

    Your from address is needed by some mail servers that block e-mails not having their address.

    Normally the user email from the contact form is written in from, if you specify “Your from address” user email is written in reply-to.

    ad 2) There is no mail data stored in a database – in this case user sent the contact form with an empty e-mail field.

    Best regards,
    Günter

    #1136944

    I’ve set up the new contact.js file,
    Thank u !
    Marine

    #1137119

    Hi,

    Enfold 4.6.2 is released – has the fix alredy in it – if you want to upgrade.

    Best regards,
    Günter

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.